OnePlaceMail (Desktop)

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  1. Viewing Folders In Content Pane (Outlook View)

    Is there a setting or custom configuration that can be applied that will allow for folders to show up in the view pane and not just in the folder hierarchy pane? This would allow us to view the column data on each folder and filter on it.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1331402/2015-12-1817_33_23-Outlook.png?1450478125

    1 vote

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  2. How do I fix this error? The type initializer for 'Scinaptic.OnePlaceMail.API.Core.RecentsConfiguration' threw an exception.

    How do I fix this error message with OnePlaceMail in Outlook?

    There was a problem refreshing OnePlaceMail recent locations

    The type initializer for 'Scinaptic.OnePlaceMail.API.Core.RecentsConfiguration' threw an exception.

    Application: Scinaptic.OnePlaceMail.API.Core

    Method: Scinaptic.OnePlaceMail.API.Core.RecentsConfiguration get_Instance()

    Stack Trace: at Scinaptic.OnePlaceMail.API.Core.RecentsConfiguration.get_Instance()

    at FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(Boolean isStartup)

    I saw on another similar thread that clicking 'clear recent locations' in the settings fixes this, but the the add-in for Outlook doesn't seem to function at this point - I can't get to the settings for OPM. And, a uninstall/reinstall doesn't seem to make a difference at this point.

    Thanks in advance for any guidance.

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  3. "Error Loading Content" after 7.2 Lite upgrade

    After downgrade to 7.2 Lite, I receive an "error loading content" message when clicking on any of the sharepoint folders. I updated the required prerequisites to the latest version, uninstalled prior to update, removed the Outlook addin prior to update, and rebooted after installation for good measure.

    See the log: http://pastebin.com/xQRtmtVu

    See the screenshot:

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1316893/err.png?1448387350

    0 votes

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    Being Considered  ·  5 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  4. Outlook 2016 - Copy attachment to SharePoint no longer working

    Everyone in the office just upgraded to Outlook 2016. Now the Copy Attachment(s) to SharePoint option does not work. See attached error screen.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1298815/outlook2016error.png?1445820256

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  5. The selected location is currently unavailable

    I have the same issue discussed in two other threads by this name:

    http://community.oneplacesolutions.com/oneplacemail/topics/the_selected_location_is_currently_unavailable-alcdz

    http://community.oneplacesolutions.com/oneplacemail/topics/the_selected_location_is_currently_unavailable

    The message is displayed as soon as the OnePlace Mail window opens after we opt to move or copy an email to SharePoint- no fodlers or libraries are clicked before the message appears. The message is the same for all sites and libraries. Upload to all of these locations worked when we were using the trial version.

    Thanks in advance for any help you can offer.

    Per advice on the referenced threads I have attempted to rename the config.xml file, but the only files in…

    1 vote

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  6. 0x800200B (DISP_E_BADINDEX)

    I installed OnePlaceMail Lite but received this error. It seems working but I can't see the add in so I can't change any settings. Attached is the screenshot.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1269889/oneplacemailerror.PNG?1441234572

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    Being Considered  ·  5 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cannot access a closed stream

    Some users are getting the error 'Cannot access a closed stream' when moving emails to a SharePoint location. We are using SP 2010 and Outlook 2010

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  8. config_update.xml does not work in v7.1 of oneplacemail

    I successfully used the configuration below in a configupdate.xml file for years and now that we are going to v 7.1, I am trying to use this same config file but when I add this file, oneplacemail v 7.1 gets knocked out of outlook completely. So, what do I need to change in this configupdate.xml to make it work for version 7.1 of oneplacemail?

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    6 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  9. Process for OnePlaceMail Lite

    Update on the process of using OnePlaceMail Lite 

    With the release of OnePlaceMail v7 and two new products, OnePlaceDocs and OnePlaceLive, we are excited to be able to retain our free version, OnePlaceMail Lite (formerly called ‘Express’). With our new suite of products, we have introduced many significant changes and benefits that we want our customers to experience all our new capabilities.

    Saying that, we are asking all our customers to trial our full product suite for 30 days. At the end of this trial period, you will be advised that the trial has expired, and will be offered a…

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    Bug Resolved  ·  0 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  10. I trie to install One Place Mail.Get message 0x80081007 - The hash value is not correct.Anybody any ideas? Thx

    the end of the log file mentions following problems;

    [0DF4:0BBC][2015-08-13T17:29:07]i300: Apply begin

    [176C:1554][2015-08-13T17:29:07]i360: Creating a system restore point.

    [176C:1554][2015-08-13T17:29:07]i361: Created a system restore point.

    [176C:1554][2015-08-13T17:29:07]i000: Caching bundle from: 'C:\Users\608007\AppData\Local\Temp{eb3ba968-63d0-44f9-9827-a2f968af6c59}.be\OnePlaceSolutions-Setup.exe' to: 'C:\ProgramData\Package Cache{eb3ba968-63d0-44f9-9827-a2f968af6c59}\OnePlaceSolutions-Setup.exe'

    [176C:1554][2015-08-13T17:29:07]i320: Registering bundle dependency provider: {eb3ba968-63d0-44f9-9827-a2f968af6c59}, version: 30.23.15181.0

    [0DF4:1090][2015-08-13T17:29:07]w343: Prompt for source of package: VSTORuntimeClient, payload: VSTORuntimeClient, path: C:\Users\608007\Desktop\VSTORuntime_Client

    [0DF4:1090][2015-08-13T17:29:07]i338: Acquiring package: VSTORuntimeClient, payload: VSTORuntimeClient, download from: http://go.microsoft.com/fwlink/?LinkId=158918

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache.unverified\VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Failed to verify hash of payload: VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:12]e310: Failed to verify payload: VSTORuntimeClient at path: C:\ProgramData\Package Cache.unverified\VSTORuntimeClient, error: 0x80091007. Deleting file.

    [176C:0D20][2015-08-13T17:29:12]e000:…

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  11. Error during installation

    When installing OnePlace Mail Lite I get an error:

    Setup Failed. One or more issues caused the setup to fail. Please fix the issues and then retry setup. For more information see the log file.

    0x80070490 - Element not found.

    I also have a log file if needed.

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    9 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  12. Error during setup

    When installing OnePlaceMail-Lite I get an error with one of our users.

    Setup Failed. One or more issues caused the setup to fail. Please fix the issues

    0x80070490 - Element not found.

    Here is the log:

    [11E0:0E24][2015-08-06T09:24:09]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\sysadmin\Desktop\OnePlaceMail-Lite-Setup.exe, cmdline: '-burn.unelevated BurnPipe.{175C933C-BB67-420D-93B1-B22346E47E75} {64EAAA5F-F948-4B51-8EA2-307938C5B2AC} 2824'

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing string variable 'InstallAdminUrl' to value ''

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]OnePlace Solutions'

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing numeric variable 'InstallOnePlaceMail' to value '1'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\sysadmin\AppData\Local\Temp\OnePlaceMailLite20150806092409.log'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\sysadmin\Desktop\OnePlaceMail-Lite-Setup.exe'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable…

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  13. Making the MyShort Cuts grid useful.

    Would be great to be able drag links from grid of items the My Shortcuts in OnePlaceMail on to an email. Even better if you could multi-select and drag.

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  14. E-mail preview not available in Outlook 2010

    Hi.

    We have Outlook 2010 and I would like to see a preview of the email that is stored in the SharePoint 2010 environment.

    All other documents like (word, pdf etc are visible).

    But we cannot see a preview of the stored email.

    Is that not strange for an email tool?

    See the attached screenshot for more information.

    Is there anybody that can give me a solution for this.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1205130/Previewmissing.png?1431701604

    Kind Regards,

    Niek

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    3 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  15. I got a message that I need to update One place mail but when I try to it won't let me download the file

    I am using a computer that i havent used for a while and I got a message that I need to update OnePlace Mail, it said I had " 0" days to do it???

    I tried to update but it wont allow me to download the file

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    Bug Resolved  ·  1 comment  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  16. Outlook keeps crashing

    Outlook keeps crashing and non responding on terminal server session

    Tried opening outlook in safe mode and works perfect without oneplacemail add in

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  17. Problem refreshing OnePlaceMail recent locations, Cannot create the folder.

    Problem refreshing OnePlaceMail recent locations, Cannot create the folder.

    this error comes up every time outlook opens and when saving to sharepoint however the recent locations is updating.....

    Full error below and using Outlook 2013 with Office365 and sharepoint subscription:

    There was a problem refreshing OnePlaceMail recent locations

    Error: Cannot create the folder.

    Application: Microsoft Outlook

    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)

    Stack Trace: at Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)

    at FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(String configFilePath, Boolean isStartup)

    2 votes

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    Bug Resolved  ·  13 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  18. OnePlaceMail installed but no longer accessible through outlook

    OnePlaceMail has recently stopped working on my laptop. I've uninstalled and reinstalled a number of times but it just won't show up in the outlook toolbars. Has anyone had this issue before and can shed some light as to why it's stopped working? Does the free version have a limit to how much mail can be sent to sharepoint?

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  19. Unable to connect to SharePoint site from Outlook

    Hi,

    I've just installed OnePlaceMail Express Edition and every time I try and add a SharePoint site I get this error:

    An error has occurred accessing the url ' https://xyz '

    Error: The requested site does not appear to have claims enabled or the Login Url has not been set.

    Please note, I have Claims based authenticate for my site collection and anonymous access has been enabled.

    Thanks.

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  20. Does OnePlaceMail support Links list type?

    Does OnePlaceMail support Links list? I'm not able to see this particular list type in O365.

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