194 results found

1. COM error in OPS Lite when moving emails to folders

   The OnePlaceMail Outlook add-in encountered an unexpected issue.

   Error: Unable to cast COM object of type 'System._ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{000C03A7-0000-0000-C000-000000000046}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPEE_LIBNOTREGISTERED)).

   Application: mscorlib

   Method: IntPtr GetCOMIPFromRCW(System.Object, IntPtr, IntPtr ByRef, Boolean ByRef)

   Stack Trace: at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)

   at Microsoft.Office.Core.IRibbonUI.InvalidateControl(String ControlID)

   at FileToWSSOutlookAddIn.OPMOutlookRibbon.RebuildMoveAndCopyRecentLocations()

   at FileToWSSOutlookAddIn.OPMOutlookRibbon.a(Object A0, EventArgs A1)

   at Scinaptic.OnePlaceMail.API.Core.ConfigurationBase.a(Object A0, FileSystemEventArgs A1)

   at System.IO.FileSystemWatcher.OnChanged(FileSystemEventArgs e)

   at System.IO.FileSystemWatcher.NotifyFileSystemEventArgs(Int32 action, String name)

   at System.IO.FileSystemWatcher.CompletionStatusChanged(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* overlappedPointer)

   at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)

   The OnePlaceMail Outlook add-in encountered an unexpected issue.

   Error: Unable to cast COM object of type 'System._ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{000C03A7-0000-0000-C000-000000000046}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPEE_LIBNOTREGISTERED)).

   Application: mscorlib

   Method: IntPtr GetCOMIPFromRCW(System.Object, IntPtr, IntPtr ByRef, Boolean ByRef)

   Stack Trace: at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)

   at Microsoft.Office.Core.IRibbonUI.InvalidateControl(String ControlID)

   at FileToWSSOutlookAddIn.OPMOutlookRibbon.RebuildMoveAndCopyRecentLocations()

   at FileToWSSOutlookAddIn.OPMOutlookRibbon.a(Object A0, EventArgs A1)

   at Scinaptic.OnePlaceMail.API.Core.ConfigurationBase.a(Object A0, FileSystemEventArgs A1)

   at System.IO.FileSystemWatcher.OnChanged(FileSystemEventArgs e)

   at System.IO.FileSystemWatcher.NotifyFileSystemEventArgs(Int32 action,… more

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   Answered  ·  3 comments  ·  Issue  ·  Delete…  ·  Admin →
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2. Viewing Folders In Content Pane (Outlook View)

   Is there a setting or custom configuration that can be applied that will allow for folders to show up in the view pane and not just in the folder hierarchy pane? This would allow us to view the column data on each folder and filter on it.

   https://d2r1vs3d9006ap.cloudfront.net/s3_images/1331402/2015-12-1817_33_23-Outlook.png?1450478125

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   Being Considered  ·  2 comments  ·  Issue  ·  Delete…  ·  Admin →
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3. How do I fix this error? The type initializer for 'Scinaptic.OnePlaceMail.API.Core.RecentsConfiguration' threw an exception.

   How do I fix this error message with OnePlaceMail in Outlook?

   There was a problem refreshing OnePlaceMail recent locations

   The type initializer for 'Scinaptic.OnePlaceMail.API.Core.RecentsConfiguration' threw an exception.

   Application: Scinaptic.OnePlaceMail.API.Core

   Method: Scinaptic.OnePlaceMail.API.Core.RecentsConfiguration get_Instance()

   Stack Trace: at Scinaptic.OnePlaceMail.API.Core.RecentsConfiguration.get_Instance()

   at FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(Boolean isStartup)

   I saw on another similar thread that clicking 'clear recent locations' in the settings fixes this, but the the add-in for Outlook doesn't seem to function at this point - I can't get to the settings for OPM. And, a uninstall/reinstall doesn't seem to make a difference at this point.

   Thanks in advance for any guidance.

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4. "Error Loading Content" after 7.2 Lite upgrade

   After downgrade to 7.2 Lite, I receive an "error loading content" message when clicking on any of the sharepoint folders. I updated the required prerequisites to the latest version, uninstalled prior to update, removed the Outlook addin prior to update, and rebooted after installation for good measure.

   See the log: http://pastebin.com/xQRtmtVu

   See the screenshot:

   https://d2r1vs3d9006ap.cloudfront.net/s3_images/1316893/err.png?1448387350

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5. Outlook 2016 - Copy attachment to SharePoint no longer working

   Everyone in the office just upgraded to Outlook 2016. Now the Copy Attachment(s) to SharePoint option does not work. See attached error screen.

   https://d2r1vs3d9006ap.cloudfront.net/s3_images/1298815/outlook2016error.png?1445820256

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6. The selected location is currently unavailable

   I have the same issue discussed in two other threads by this name:

   http://community.oneplacesolutions.com/oneplacemail/topics/the_selected_location_is_currently_unavailable-alcdz

   http://community.oneplacesolutions.com/oneplacemail/topics/the_selected_location_is_currently_unavailable

   The message is displayed as soon as the OnePlace Mail window opens after we opt to move or copy an email to SharePoint- no fodlers or libraries are clicked before the message appears. The message is the same for all sites and libraries. Upload to all of these locations worked when we were using the trial version.

   Thanks in advance for any help you can offer.

   Per advice on the referenced threads I have attempted to rename the config.xml file, but the only files in the specified location are manifest, settingsupdatesconfig and config_pre7.

   Regards

   Anikke

   Our SharePoint 2013 installation is vanilla, with no non-standard modifications.

   We are using Outlook 2013 with up to date security patches. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1293044/2015-10-15_11-50-02.jpg?1444872053

   I have the same issue discussed in two other threads by this name:

   http://community.oneplacesolutions.com/oneplacemail/topics/the_selected_location_is_currently_unavailable-alcdz

   http://community.oneplacesolutions.com/oneplacemail/topics/the_selected_location_is_currently_unavailable

   The message is displayed as soon as the OnePlace Mail window opens after we opt to move or copy an email to SharePoint- no fodlers or libraries are clicked before the message appears. The message is the same for all sites and libraries. Upload to all of these locations worked when we were using the trial version.

   Thanks in advance for any help you can offer.

   Per advice on the referenced threads I have attempted to rename the config.xml file, but the only files in… more

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7. 0x800200B (DISP_E_BADINDEX)

   I installed OnePlaceMail Lite but received this error. It seems working but I can't see the add in so I can't change any settings. Attached is the screenshot.

   https://d2r1vs3d9006ap.cloudfront.net/s3_images/1269889/oneplacemailerror.PNG?1441234572

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8. Cannot access a closed stream

   Some users are getting the error 'Cannot access a closed stream' when moving emails to a SharePoint location. We are using SP 2010 and Outlook 2010

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9. config_update.xml does not work in v7.1 of oneplacemail

   I successfully used the configuration below in a configupdate.xml file for years and now that we are going to v 7.1, I am trying to use this same config file but when I add this file, oneplacemail v 7.1 gets knocked out of outlook completely. So, what do I need to change in this configupdate.xml to make it work for version 7.1 of oneplacemail?

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10. Process for OnePlaceMail Lite

    Update on the process of using OnePlaceMail Lite 

    With the release of OnePlaceMail v7 and two new products, OnePlaceDocs and OnePlaceLive, we are excited to be able to retain our free version, OnePlaceMail Lite (formerly called ‘Express’). With our new suite of products, we have introduced many significant changes and benefits that we want our customers to experience all our new capabilities.

    Saying that, we are asking all our customers to trial our full product suite for 30 days. At the end of this trial period, you will be advised that the trial has expired, and will be offered a choice to downgrade to OnePlaceMail Lite, or continue using the full product suite.

    Depending on your selection, the relevant links will provide instructions on how to proceed. Specifically, for the process of OnePlaceMail Lite, you will be asked for some information and then be able to download the Lite version. This process will include, uninstalling the full trial, and running the Lite installer.

    Frequently Asked Questions 

    Is there a way to downgrade, before the 30 day trial expires?As we are quite excited about the release of our upgraded OnePlaceMail and introduction of new products OnePlaceDocs, and OnePlaceLive, we wanted to give everyone the opportunity trial these. To allow this, we are inviting all of our customers to trial our full product suite for 30 days before continuing with the Lite (free) version. Considering this, we do not have a ‘shortcut’ to the Lite version available. 

    Do I need to carry out these steps for every machine where OnePlaceMail Express is installed? Yes, all computers that have OnePlaceMail Express installed, will need to be upgraded to OnePlaceMail Lite.

    Will my settings remain? Yes, all of your settings will be migrated over to the upgraded version.

    What happens the next time I need to upgrade?When R7.2 is released, you will be able to upgrade directly to this release. 

    Update on the process of using OnePlaceMail Lite 

    With the release of OnePlaceMail v7 and two new products, OnePlaceDocs and OnePlaceLive, we are excited to be able to retain our free version, OnePlaceMail Lite (formerly called ‘Express’). With our new suite of products, we have introduced many significant changes and benefits that we want our customers to experience all our new capabilities.

    Saying that, we are asking all our customers to trial our full product suite for 30 days. At the end of this trial period, you will be advised that the trial has expired, and will be offered a… more

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11. I trie to install One Place Mail.Get message 0x80081007 - The hash value is not correct.Anybody any ideas? Thx

    the end of the log file mentions following problems;

    [0DF4:0BBC][2015-08-13T17:29:07]i300: Apply begin

    [176C:1554][2015-08-13T17:29:07]i360: Creating a system restore point.

    [176C:1554][2015-08-13T17:29:07]i361: Created a system restore point.

    [176C:1554][2015-08-13T17:29:07]i000: Caching bundle from: 'C:\Users\608007\AppData\Local\Temp{eb3ba968-63d0-44f9-9827-a2f968af6c59}.be\OnePlaceSolutions-Setup.exe' to: 'C:\ProgramData\Package Cache{eb3ba968-63d0-44f9-9827-a2f968af6c59}\OnePlaceSolutions-Setup.exe'

    [176C:1554][2015-08-13T17:29:07]i320: Registering bundle dependency provider: {eb3ba968-63d0-44f9-9827-a2f968af6c59}, version: 30.23.15181.0

    [0DF4:1090][2015-08-13T17:29:07]w343: Prompt for source of package: VSTORuntimeClient, payload: VSTORuntimeClient, path: C:\Users\608007\Desktop\VSTORuntime_Client

    [0DF4:1090][2015-08-13T17:29:07]i338: Acquiring package: VSTORuntimeClient, payload: VSTORuntimeClient, download from: http://go.microsoft.com/fwlink/?LinkId=158918

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache.unverified\VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Failed to verify hash of payload: VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:12]e310: Failed to verify payload: VSTORuntimeClient at path: C:\ProgramData\Package Cache.unverified\VSTORuntimeClient, error: 0x80091007. Deleting file.

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Failed to cache payload: VSTORuntime_Client

    [0DF4:1090][2015-08-13T17:29:12]e314: Failed to cache payload: VSTORuntimeClient from working path: C:\Users\608007\AppData\Local\Temp{eb3ba968-63d0-44f9-9827-a2f968af6c59}\VSTORuntimeClient, error: 0x80091007.

    [0DF4:1090][2015-08-13T17:29:12]e349: Application requested retry of payload: VSTORuntime_Client, encountered error: 0x80091007. Retrying...

    [0DF4:1090][2015-08-13T17:29:12]w343: Prompt for source of package: VSTORuntimeClient, payload: VSTORuntimeClient, path: C:\Users\608007\Desktop\VSTORuntime_Client

    [0DF4:1090][2015-08-13T17:29:15]i338: Acquiring package: VSTORuntimeClient, payload: VSTORuntimeClient, download from: http://go.microsoft.com/fwlink/?LinkId=158918

    [176C:0D20][2015-08-13T17:29:19]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache.unverified\VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:19]e000: Error 0x80091007: Failed to verify hash of payload: VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:19]e310: Failed to verify payload: VSTORuntimeClient at path: C:\ProgramData\Package Cache.unverified\VSTORuntimeClient, error: 0x80091007. Deleting file.

    [176C:0D20][2015-08-13T17:29:20]e000: Error 0x80091007: Failed to cache payload: VSTORuntime_Client

    [0DF4:1090][2015-08-13T17:29:20]e314: Failed to cache payload: VSTORuntimeClient from working path: C:\Users\608007\AppData\Local\Temp{eb3ba968-63d0-44f9-9827-a2f968af6c59}\VSTORuntimeClient, error: 0x80091007.

    [0DF4:1090][2015-08-13T17:29:20]e349: Application requested retry of payload: VSTORuntime_Client, encountered error: 0x80091007. Retrying...

    [0DF4:1090][2015-08-13T17:29:20]w343: Prompt for source of package: VSTORuntimeClient, payload: VSTORuntimeClient, path: C:\Users\608007\Desktop\VSTORuntime_Client

    [0DF4:1090][2015-08-13T17:29:23]i338: Acquiring package: VSTORuntimeClient, payload: VSTORuntimeClient, download from: http://go.microsoft.com/fwlink/?LinkId=158918

    [176C:0D20][2015-08-13T17:29:27]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache.unverified\VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:27]e000: Error 0x80091007: Failed to verify hash of payload: VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:27]e310: Failed to verify payload: VSTORuntimeClient at path: C:\ProgramData\Package Cache.unverified\VSTORuntimeClient, error: 0x80091007. Deleting file.

    [176C:0D20][2015-08-13T17:29:27]e000: Error 0x80091007: Failed to cache payload: VSTORuntime_Client

    [0DF4:1090][2015-08-13T17:29:27]e314: Failed to cache payload: VSTORuntimeClient from working path: C:\Users\608007\AppData\Local\Temp{eb3ba968-63d0-44f9-9827-a2f968af6c59}\VSTORuntimeClient, error: 0x80091007.

    [0DF4:0BBC][2015-08-13T17:29:27]e000: Error 0x80091007: Failed while caching, aborting execution.

    [176C:1554][2015-08-13T17:29:27]i330: Removed bundle dependency provider: {eb3ba968-63d0-44f9-9827-a2f968af6c59}

    [176C:1554][2015-08-13T17:29:27]i352: Removing cached bundle: {eb3ba968-63d0-44f9-9827-a2f968af6c59}, from path: C:\ProgramData\Package Cache{eb3ba968-63d0-44f9-9827-a2f968af6c59}\

    [0DF4:0BBC][2015-08-13T17:29:27]i399: Apply complete, result: 0x80091007, restart: None, ba requested restart: No

    the end of the log file mentions following problems;

    [0DF4:0BBC][2015-08-13T17:29:07]i300: Apply begin

    [176C:1554][2015-08-13T17:29:07]i360: Creating a system restore point.

    [176C:1554][2015-08-13T17:29:07]i361: Created a system restore point.

    [176C:1554][2015-08-13T17:29:07]i000: Caching bundle from: 'C:\Users\608007\AppData\Local\Temp{eb3ba968-63d0-44f9-9827-a2f968af6c59}.be\OnePlaceSolutions-Setup.exe' to: 'C:\ProgramData\Package Cache{eb3ba968-63d0-44f9-9827-a2f968af6c59}\OnePlaceSolutions-Setup.exe'

    [176C:1554][2015-08-13T17:29:07]i320: Registering bundle dependency provider: {eb3ba968-63d0-44f9-9827-a2f968af6c59}, version: 30.23.15181.0

    [0DF4:1090][2015-08-13T17:29:07]w343: Prompt for source of package: VSTORuntimeClient, payload: VSTORuntimeClient, path: C:\Users\608007\Desktop\VSTORuntime_Client

    [0DF4:1090][2015-08-13T17:29:07]i338: Acquiring package: VSTORuntimeClient, payload: VSTORuntimeClient, download from: http://go.microsoft.com/fwlink/?LinkId=158918

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache.unverified\VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Failed to verify hash of payload: VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:12]e310: Failed to verify payload: VSTORuntimeClient at path: C:\ProgramData\Package Cache.unverified\VSTORuntimeClient, error: 0x80091007. Deleting file.

    [176C:0D20][2015-08-13T17:29:12]e000:… more

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12. Error during installation

    When installing OnePlace Mail Lite I get an error:

    Setup Failed. One or more issues caused the setup to fail. Please fix the issues and then retry setup. For more information see the log file.

    0x80070490 - Element not found.

    I also have a log file if needed.

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13. Error during setup

    When installing OnePlaceMail-Lite I get an error with one of our users.

    Setup Failed. One or more issues caused the setup to fail. Please fix the issues

    0x80070490 - Element not found.

    Here is the log:

    [11E0:0E24][2015-08-06T09:24:09]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\sysadmin\Desktop\OnePlaceMail-Lite-Setup.exe, cmdline: '-burn.unelevated BurnPipe.{175C933C-BB67-420D-93B1-B22346E47E75} {64EAAA5F-F948-4B51-8EA2-307938C5B2AC} 2824'

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing string variable 'InstallAdminUrl' to value ''

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]OnePlace Solutions'

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing numeric variable 'InstallOnePlaceMail' to value '1'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\sysadmin\AppData\Local\Temp\OnePlaceMailLite20150806092409.log'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\sysadmin\Desktop\OnePlaceMail-Lite-Setup.exe'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleName' to value 'OnePlaceMail Lite'

    [11E0:0E24][2015-08-06T09:24:09]i100: Detect begin, 5 packages

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'NETFRAMEWORK40' to value '1'

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\VSTO Runtime Setup\v4R\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'VSTORVersionV4' to value '10.0.40305'

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\VSTO Runtime Setup\v4R\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Wow6432Node\Microsoft\Office\Word\Addins\OnePlaceMail Productivity Tools for Word 2013'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'ProdTools2013x86' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Wow6432Node\Scinaptic\OnePlaceMail\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'OnePlaceMailPreV7Installedx86' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'Office2010Installed' to value 1

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Office\12.0\Outlook\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'Office2007Installed' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Office\Word\Addins\OPM Productivity Tools for Word 2010'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'ProdTools2010x64' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Office\Word\Addins\OnePlaceMail Productivity Tools for Word 2013'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'ProdTools2013x64' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Office\12.0\User Settings\OPM Productivity Tools for Excel 2007\Create'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'ProdTools2007x86' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Wow6432Node\Microsoft\Office\Word\Addins\OPM Productivity Tools for Word 2010'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'ProdTools2010x86' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\OnePlace Solutions\OnePlaceMail\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Office\15.0\Outlook\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'Office2013Installed' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Office\12.0\User Settings\OPM Productivity Tools for Excel 2007\Create'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'ProdTools2007x64' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Scinaptic\OnePlaceMail\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'OnePlaceMailPreV7Installedx64' to value 0

    [11E0:0E24][2015-08-06T09:24:09]w120: Detected partially cached package: VSTORuntimeClient, invalid payload: VSTORuntimeClient, reason: 0x80070570

    [11E0:0E24][2015-08-06T09:24:09]i052: Condition 'VSTORFeature' evaluates to false.

    [11E0:0E24][2015-08-06T09:24:09]i052: Condition 'NETFRAMEWORK40' evaluates to true.

    [11E0:0E24][2015-08-06T09:24:09]i101: Detected package: VSTORuntime_Client, state: Absent, cached: Partial

    [11E0:0E24][2015-08-06T09:24:09]i101: Detected package: NetFx40Redist, state: Present, cached: None

    [11E0:0E24][2015-08-06T09:24:09]i101: Detected package: OnePlaceMail2013, state: Absent, cached: None

    [11E0:0E24][2015-08-06T09:24:09]i101: Detected package: OnePlaceMail2010, state: Absent, cached: None

    [11E0:0E24][2015-08-06T09:24:09]i101: Detected package: OnePlaceMail2007, state: Absent, cached: None

    [11E0:0E24][2015-08-06T09:24:09]i052: Condition 'NOT ((OnePlaceMailPreV7Installedx86) OR (OnePlaceMailPreV7Installedx64) OR (ProdTools2013x86) OR (ProdTools2013x64) OR (ProdTools2010x86) OR (ProdTools2010x64) OR (ProdTools2007x86) OR (ProdTools2007x64)) AND (OnePlaceMailVersion <> "enterprise")' evaluates to true.

    [11E0:0E24][2015-08-06T09:24:09]i199: Detect complete, result: 0x0

    [11E0:1038][2015-08-06T09:24:12]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1

    [11E0:1038][2015-08-06T09:24:30]i000: Setting string variable 'InstallFolder' to value 'C:\Program Files (x86)\OnePlace Solutions'

    [11E0:1038][2015-08-06T09:24:33]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1

    [11E0:0E24][2015-08-06T09:24:33]i200: Plan begin, 5 packages, action: Install

    [11E0:0E24][2015-08-06T09:24:33]i052: Condition 'NOT (VSTORVersionV4R >=v10.0.50325) OR NOT (VSTORVersionV4 >=v10.0.40820)' evaluates to true.

    [11E0:0E24][2015-08-06T09:24:33]w321: Skipping dependency registration on package with no dependency providers: VSTORuntime_Client

    [11E0:0E24][2015-08-06T09:24:33]i000: Setting string variable 'WixBundleLogVSTORuntimeClient' to value 'C:\Users\sysadmin\AppData\Local\Temp\OnePlaceMailLite201508060924090VSTORuntime_Client.log'

    [11E0:0E24][2015-08-06T09:24:33]w321: Skipping dependency registration on package with no dependency providers: NetFx40Redist

    [11E0:0E24][2015-08-06T09:24:33]i052: Condition '(Office2013Installed) AND (InstallOnePlaceMail = 1)' evaluates to false.

    [11E0:0E24][2015-08-06T09:24:33]i052: Condition '(Office2010Installed) AND (InstallOnePlaceMail = 1)' evaluates to true.

    [11E0:0E24][2015-08-06T09:24:33]i000: Setting string variable 'WixBundleRollbackLogOnePlaceMail2010' to value 'C:\Users\sysadmin\AppData\Local\Temp\OnePlaceMailLite201508060924091OnePlaceMail2010rollback.log'

    [11E0:0E24][2015-08-06T09:24:33]i000: Setting string variable 'WixBundleLogOnePlaceMail2010' to value 'C:\Users\sysadmin\AppData\Local\Temp\OnePlaceMailLite201508060924091_OnePlaceMail2010.log'

    [11E0:0E24][2015-08-06T09:24:33]i052: Condition '(Office2007Installed) AND (InstallOnePlaceMail = 1)' evaluates to false.

    [11E0:0E24][2015-08-06T09:24:33]i201: Planned package: VSTORuntime_Client, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None

    [11E0:0E24][2015-08-06T09:24:33]i201: Planned package: NetFx40Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [11E0:0E24][2015-08-06T09:24:33]i201: Planned package: OnePlaceMail2013, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [11E0:0E24][2015-08-06T09:24:33]i201: Planned package: OnePlaceMail2010, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

    [11E0:0E24][2015-08-06T09:24:33]i201: Planned package: OnePlaceMail2007, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [11E0:0E24][2015-08-06T09:24:33]i299: Plan complete, result: 0x0

    [11E0:0E24][2015-08-06T09:24:33]i300: Apply begin

    [0B08:0C80][2015-08-06T09:24:33]i360: Creating a system restore point.

    [0B08:0C80][2015-08-06T09:24:43]i361: Created a system restore point.

    [0B08:0C80][2015-08-06T09:24:43]i000: Caching bundle from: 'C:\Users\sysadmin\AppData\Local\Temp{c2adea7e-66b9-467d-b8d7-2f6d66617681}.be\OnePlaceMail-Lite-Setup.exe' to: 'C:\ProgramData\Package Cache{c2adea7e-66b9-467d-b8d7-2f6d66617681}\OnePlaceMail-Lite-Setup.exe'

    [0B08:0C80][2015-08-06T09:24:43]i320: Registering bundle dependency provider: {c2adea7e-66b9-467d-b8d7-2f6d66617681}, version: 30.23.15181.0

    [11E0:12BC][2015-08-06T09:24:43]w343: Prompt for source of package: VSTORuntimeClient, payload: VSTORuntimeClient, path: C:\Users\sysadmin\Desktop\vstor_redist.exe

    [11E0:12BC][2015-08-06T09:24:43]i338: Acquiring package: VSTORuntimeClient, payload: VSTORuntimeClient, download from: http://go.microsoft.com/fwlink/?LinkId=158918

    [0B08:03C4][2015-08-06T09:25:31]e000: Error 0x80070490: Failed to find expected public key in certificate chain.

    [0B08:03C4][2015-08-06T09:25:31]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.

    [0B08:03C4][2015-08-06T09:25:31]e000: Error 0x80070490: Failed to verify signature of payload: VSTORuntime_Client

    [0B08:03C4][2015-08-06T09:25:31]e310: Failed to verify payload: VSTORuntimeClient at path: C:\ProgramData\Package Cache.unverified\VSTORuntimeCli…

    When installing OnePlaceMail-Lite I get an error with one of our users.

    Setup Failed. One or more issues caused the setup to fail. Please fix the issues

    0x80070490 - Element not found.

    Here is the log:

    [11E0:0E24][2015-08-06T09:24:09]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\sysadmin\Desktop\OnePlaceMail-Lite-Setup.exe, cmdline: '-burn.unelevated BurnPipe.{175C933C-BB67-420D-93B1-B22346E47E75} {64EAAA5F-F948-4B51-8EA2-307938C5B2AC} 2824'

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing string variable 'InstallAdminUrl' to value ''

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]OnePlace Solutions'

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing numeric variable 'InstallOnePlaceMail' to value '1'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\sysadmin\AppData\Local\Temp\OnePlaceMailLite20150806092409.log'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\sysadmin\Desktop\OnePlaceMail-Lite-Setup.exe'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable… more

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14. Making the MyShort Cuts grid useful.

    Would be great to be able drag links from grid of items the My Shortcuts in OnePlaceMail on to an email. Even better if you could multi-select and drag.

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15. E-mail preview not available in Outlook 2010

    Hi.

    We have Outlook 2010 and I would like to see a preview of the email that is stored in the SharePoint 2010 environment.

    All other documents like (word, pdf etc are visible).

    But we cannot see a preview of the stored email.

    Is that not strange for an email tool?

    See the attached screenshot for more information.

    Is there anybody that can give me a solution for this.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1205130/Previewmissing.png?1431701604

    Kind Regards,

    Niek

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16. I got a message that I need to update One place mail but when I try to it won't let me download the file

    I am using a computer that i havent used for a while and I got a message that I need to update OnePlace Mail, it said I had " 0" days to do it???

    I tried to update but it wont allow me to download the file

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17. Outlook keeps crashing

    Outlook keeps crashing and non responding on terminal server session

    Tried opening outlook in safe mode and works perfect without oneplacemail add in

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18. Problem refreshing OnePlaceMail recent locations, Cannot create the folder.

    Problem refreshing OnePlaceMail recent locations, Cannot create the folder.

    this error comes up every time outlook opens and when saving to sharepoint however the recent locations is updating.....

    Full error below and using Outlook 2013 with Office365 and sharepoint subscription:

    There was a problem refreshing OnePlaceMail recent locations

    Error: Cannot create the folder.

    Application: Microsoft Outlook

    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)

    Stack Trace: at Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)

    at FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(String configFilePath, Boolean isStartup)

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19. OnePlaceMail installed but no longer accessible through outlook

    OnePlaceMail has recently stopped working on my laptop. I've uninstalled and reinstalled a number of times but it just won't show up in the outlook toolbars. Has anyone had this issue before and can shed some light as to why it's stopped working? Does the free version have a limit to how much mail can be sent to sharepoint?

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20. Unable to connect to SharePoint site from Outlook

    Hi,

    I've just installed OnePlaceMail Express Edition and every time I try and add a SharePoint site I get this error:

    An error has occurred accessing the url ' https://xyz '

    Error: The requested site does not appear to have claims enabled or the Login Url has not been set.

    Please note, I have Claims based authenticate for my site collection and anonymous access has been enabled.

    Thanks.

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