OnePlaceMail (Desktop)

  1. Retain the full subject line from the email when moving to SharePoint

    I encourage my users to update the email subject line while in Outlook. This helps to determine which emails need to be captured as a record. However when the Move or Copy to SharePoint functions are used, the email subject line is truncated to 45 characters and the remainder is lost. The email title needs to be re-typed and with OnePlace open, Outlook is locked and the email title cannot be accessed to "copy and paste" the subject line.

    This is particularly annoying if a user wants to capture multiple emails. Our current workaround is capturing emails individually rather than…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  2. Is it possible to save more than one email

    Hello,
    Is it possible to save e-mails as a file and not one by one since it takes too much time?
    Thank you.

    Melis Mutlu

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  3. Site Columns work for some SharePoint sites but not others

    We have configured and used the OnePlaceSolution in Outlook and SharePoint. We have Outlook feeding into lists on three separate SharePoint site. Created a list on a forth site (IT) and the add columns from Site Columns doesn't show the OnePlaceSolution list like the other sites. Is it because it is a Private Group?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  4. Adding Subsite to OnePlaceMail Favourites Issue

    Whenever I try adding a subsite to the OnePlace Mail Favourites, the address gets reverted back to the root site collection.

    This is an issue, as I need to add the subsites to the Favourites as well.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  5. Visual Indicator to show Mail saved to SharePoint not showing

    I have saved some e-mails to a migrated SharePoint site which do not seem to give the blue indicator(Transferred to SharePoint) at a quick glance.
    Rather, it shows it when I preview the specific mail individually.

    Could you please elaborate why this is happening?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  6. Search and Launch ribbon buttons just open Favorites folder in OPM data file

    I'm running Outlook 2016 (16.0.4738.1000, 32bit) and have installed the latest OnePlaceMail Lite (7.9.0). (We're looking to replace our in-house email filing solution with a SharePoint/OPM solution.)

    Having configured the relevant URLs neither the Search button nor any of the Launch actions do anything but open the top-level folder labelled "-Favorites-" in the OnePlaceMail data file, with an empty items list and reading pane.

    When choosing locations from the "-Favorites-" list I get the same result.

    I've used the express and full versions of OPM in a previous job and, if I remember correctly, these are all supposed to open…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  7. Wrong metadata is captured from Outlook to Sharepoint

    Upon saving emails (from Inbox folder) from Outlook to Sharepoint using OnePlaceMail addin, the emails are saved into Sharepoint succesfully. But for some emails "Email Type" is saved as "Sent" instead of "Received". I have checked thoroughly and the relevant emails were indeed "Received" emails and not the "Sent" one.

    Please help!

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  8. The ability to set a default save location.

    I am aware of a change after version 7.5 to address a performance issue with large SharePoint libraries where if the last location was defaulted on the next copy/move, OnePlaceMail would be querying SharePoint again for the metadata and causing it to hang.

    This issue was not apparent to our users as they have a single upload area where the documents after upload are moved to a different location by the use of workflows.
    Now every time you wish to upload or copy you are required to select the location.
    Would it be possible to have a setting to allow…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  9. Im getting some errors messages when i open outlook 2016

    An error has occurred refreshing 'Favorites'

    Error: No se puede crear la carpeta.

    Application: Microsoft Outlook
    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)
    Stack Trace: en Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)
    en FileToWSSOutlookAddIn.ThisAddIn.CreateRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.GetRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.RefreshOutlookFoldersFromConfigFile(Boolean startUp)

    this is other:

    There was a problem refreshing OnePlaceMail recent locations

    Error: No se puede crear la carpeta.

    Application: Microsoft Outlook
    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)
    Stack Trace: en Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)
    en FileToWSSOutlookAddIn.ThisAddIn.CreateRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.GetRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(Boolean isStartup)

    and the last one:

    The OnePlaceMail Outlook addin encountered an error and could not not be initialised.

    Error: No se puede crear la carpeta.

    Application: Microsoft Outlook …

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Answered  ·  3 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  10. Unable to cast COM object of type 'System.__ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI.'

    I am getting the following error:

    Unable to cast COM object of type 'System.__ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI.'

    The OnePlaceMail Outlook add-in encountered an unexpected issue.

    Error: Unable to cast COM object of type 'System.ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{000C03A7-0000-0000-C000-000000000046}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPEELIBNOTREGISTERED)).

    Application: mscorlib
    Method: IntPtr GetCOMIPFromRCW(System.Object, IntPtr, IntPtr ByRef, Boolean ByRef)
    Stack Trace: at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
    at Microsoft.Office.Core.IRibbonUI.InvalidateControl(String ControlID)
    at FileToWSSOutlookAddIn.OPMOutlookRibbon.RebuildMoveAndCopyRecentLocations()
    at…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Answered  ·  2 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  11. Unable to cast COM object of type 'System.__ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI.'

    Hello everybody. I have a user on Windows 7 and Office 2010. He receives the following error when using OnePlaceMail:

    Error: Unable to cast COM object of type 'System.ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{000C03A7-0000-0000-C000-000000000046}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPEELIBNOTREGISTERED)).

    I found this post (https://feedback.oneplacesolutions.com/forums/589411-oneplacemail-desktop/suggestions/18223252-com-error-in-ops-lite-when-moving-emails-to-folder) and it says that this bug is resolved. But I cannot find the solution anywhere in this post.

    A support engineer has already run an Office…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  12. Document Sets don't show up in the Content View

    In the Content View of OnePlaceDocs you show the contents of the selected library and you can select which view you want to see.
    However the views don't show document sets so the user is left confused, thinking there are no document sets in the selected library.

    It is important that users see a consistent representation of their library in SharePoint, OnePlaceDocs and in Explorer View and with OPD not showing the document sets this is confusing. This is leading to poor adoption by our users as they don't trust the Content view.

    Can you please show the document sets…

    22 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  13. An error has occurred refreshing 'Favorites' Error: The operation failed.

    An error has occurred refreshing 'Favorites'

    Error: The operation failed.

    Application: Microsoft Outlook
    Method: Void setWebViewURL(System.String)
    Stack Trace: at Microsoft.Office.Interop.Outlook.MAPIFolder.set
    WebViewURL(String WebViewURL)
    at FileToWSSOutlookAddIn.ThisAddIn.RefreshOutlookFoldersFromConfigFile(Boolean startUp)

    Version: 7.3.3.
    Outlook: 2016

    Have:-

    Removed the PST File - Issue remains
    Renamed favourites.xml favourites.old - Issue remains

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  14. Outlook 2016 does not show sharepoint content after adding library to favorites

    We have several users in our environment. Several do not see the Sharepoint content from Outlook view, but a couple are seeing it perfectly.

    Everyone is running Outlook 2016 with Sharepoint 2013 on premise.

    I noticed the ones the do not work correctly are showing Outlook 2013 for the OnePlaceMail integration when they are actually on Outlook 2016.

    Anybody seen this before?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  15. Viewing Folders In Content Pane (Outlook View)

    Is there a setting or custom configuration that can be applied that will allow for folders to show up in the view pane and not just in the folder hierarchy pane? This would allow us to view the column data on each folder and filter on it.

    https://d2r1vs3d9006ap.cloudfront.net/s3images/1331402/2015-12-181733_23-Outlook.png?1450478125

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  2 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  16. Refining file searches using custom metadata

    Are there any planned upgrades which will allow users to filter and sort file search results by custom metadata columns?

    Search results are currently displayed in Explorer view meaning that results can only be filtered or sorted by 'name', 'modified by', 'modified' and 'size'. Custom metadata columns do not appear.

    Previous upgrades have enabled users to filter and sort by custom metadata columns. This new functionality has improved OnePlaceMail however extending capability to include search results would be of huge benefit to the end user.

    15 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  17. OnePlaceMail not loading in Outlook

    Hi,

    One one client PC OnePlaceMail is not loading in Outlook. I have installed the latest version 6.4.2 but still nothing.

    I followed the KB from Scinaptic en now when I try to enable OnePlaceMail and I see the error shown below.

    I thought it had something to do with VSTO but I have installed this, repaired it, nothing...

    Any idea?

    Root element is missing.

    Exception Text

    System.Xml.XmlException: Root element is missing.

    at System.Xml.XmlTextReaderImpl.Throw(Exception e)

    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

    at System.Xml.XmlTextReaderImpl.Read()

    at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)

    at System.Xml.XmlDocument.Load(XmlReader reader)

    at System.Xml.XmlDocument.Load(String filename)

    at Scinaptic.OnePlaceMail.API.Core.ExceptionDialog..ctor(String briefProblemDescriptionForUser, Exception ex)

    at FileToWSSOutlookAddIn.ThisAddIn.b(Object A…

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Bug Resolved  ·  4 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  18. The remote server returned an error: (401) Unauthorized.

    Hi, I can't make express edition to work, as I get: : The remote server returned an error: (401) Unauthorized. message. It's a hosted version of SharePoint 2007.Other products work as expected. Even internet explorer works and mapped drives as well.

    I can see the following in the documentation part: How can I use OnePlaceMail when my SharePoint server is in another domain or hosted and I need to supply a username and password which is different to who I am logged onto my computer as?

    and

    How do I connect OnePlaceMail to SharePoint Site Collections?

    but nothing works, wrong…

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Bug Resolved  ·  4 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  19. cannot load com addin in Outlook 2007

    After installing this on a computer with office 2007, i am getting cannot load com addin when opening outlook. The details show that its not in the XML file. Does anyone know how to fix this? It works on other computers here.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Bug Resolved  ·  1 comment  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  20. Index the sharepoint files to increase speed and allow for searching.

    Add indexing of sharepoint folders to increase speed and allow searching. It is somewhat tedious to constantly navigate through the sharepoint tree when there are thousands of folders. If when prompted where to save the email/file, you could search for the folder rather than navigating to it, that would help out tremendously.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 9 10
  • Don't see your idea?

OnePlaceMail (Desktop)

Categories

Feedback and Knowledge Base