Elissa
My feedback
282 results found
-
0 votes
An error occurred while saving the comment -
0 votes
An error occurred while saving the comment Elissa
commented
Hi Romain
Good pick up! thank you - that is a typo and you are quite correct
The correct columns are
DocCreatedSaved
DocModifiedSaved.
Thank you for bringing this to my attention :)
Kind regards
Elissa
An error occurred while saving the comment Elissa
commented
Hi All,
As previously mentioned, we have implemented this enhancement into our R7.2 release.
By adding the columns named
DocCreatedSaved
DocCreatedModified
to your Sharepoint site columns and or document libraries, the original created and modified dates will be captured at the time of uploading documents.
To find out more about other great enhancements and features, please visit our website at http://www.oneplacesolutions.com and download R7.2
Kind regards
Elissa
An error occurred while saving the comment Elissa
commented
Hi Vincent
Thank you for your inquiry.
I am pleased to advise that this has been developed, and will be available in our next release R7.2.
I will be sure to update this thread, when this is available for download.
Kind regards
Elissa
An error occurred while saving the comment Elissa
commented
Hi Pierre,
This is a high on our roadmap, and very much part of future plans.
Once this is available, I will update this topic.
Thanks for the feedback.
Kind regards
Elissa
-
0 votes
An error occurred while saving the comment Elissa
commented
Hi Kenny,
I am pleased to advise that this enhancement has been included in our latest release, 7.2.
Users now have the ability to preview files they are selecting, when inserting from SharePoint.
https://d2r1vs3d9006ap.cloudfront.net/s3_images/1299512/insert_sharePoint.png?1445925072
Please select the following link to find out more about R7.2
http://www.oneplacesolutions.com
Kind regards
Elissa
An error occurred while saving the comment Elissa
commented
Hi Kenny,
Thank you for submitting this suggestion.
I can confirm that this is part of our plans for a future release.
We will be sure to update this topic once it is included in the product.
Kind regards
Elissa
-
0 votes
An error occurred while saving the comment Elissa
commented
Hi Joseph,
I am pleased to advise that the enhancement to right click, and add a location as a favorite was included in our latest release - 7.2.
This is available for download from our website. Please select the following link to download and find out more about new features in OnePlaceMail, OnePlaceDocs and OnePlaceLive
http://www.oneplacesolutions.com/
Kind regards
Elissa
An error occurred while saving the comment Elissa
commented
Hi Joseph,
Thank you for this suggestion. We appreciate you taking the time to let us know what you would like to see in the product.
I have added this to our product backlog, and will update this thread when this enhancement is included in the product.
Kind regards
Elissa
-
0 votes
An error occurred while saving the comment Elissa
commented
Hi Ruchi
I am pleased to advise that, as previously mentioned this feature has been included in R7.2, and this is now available for download from our website.
Please visit http://www.oneplacesolutions.com/" rel="nofollow">http://www.oneplacesolutions.com/ to find out more about this release, and select the following link to download:
An error occurred while saving the comment Elissa
commented
Hi Ruchi
I am pleased to advise you can expect this feature to be included in our next release.
At this current time, I do not have a definite expected date for this release, however I will be sure to update this thread.
Kind regards
Elissa
-
1 vote
An error occurred while saving the comment Elissa
commented
Hi Ken
Thank you for the update. Are you able to advise what Antivirus you have installed?
Kind regards
Elissa
An error occurred while saving the comment Elissa
commented
Hi Ken
Thank you for your update.
Can you please advise the antivirus software you have installed?
Are you able to turn off the email protection for a quick test, try to save to SharePoint, and advise if the files are created under the "Recovered Folders
subfolder.
Kind regards
Elissa
An error occurred while saving the comment Elissa
commented
Hi Ken
Thank you for this video.
Can you please confirm the data location setting for your OnePlaceMail. This can be checked via OnePlaceMail Settings | Outlook | Data Location.
We recommend using Local profile.
In regards to the recovered folders that are being created,can you please remove and the PST.
1. Please go to File, Account Settings, Account Settings, Data Files,
remove the OnePlaceMail PST from here,
2. Close Outlook
3. Browse to C:\\appdata\local\OnePlace solutions\oneplacemail.pst
4. Please delete this pst, and restart Outlook.
Please try drag/drop again.
Kind regards
Elissa
An error occurred while saving the comment Elissa
commented
Hi Ken
There is no function within OnePlaceMail to automatically save emails to a specific document library.
You can set up an Outlook rule to carry out the auto saving, by selecting the subfolder from the OnePlaceMail PST.Please note, that this would rely on the document library saving only the email, with no additional metadata being required to be selected.
Kind regards
Elissa
-
0 votes
An error occurred while saving the comment Elissa
commented
Hi Roberto
Thank you for your inquiry.
Can you please try to run a repair on office via Control Panel?
Kind regards
Elissa
-
0 votes
An error occurred while saving the comment Elissa
commented
Hi Paul,
:) we are in final testing, and that is our expected time frame for release.
Kind regards
Elissa
An error occurred while saving the comment Elissa
commented
HI Paul
Thank you for your comments!
We are very soon to release R7.2, which will support this environment....
Kind regards
Elissa
An error occurred while saving the comment Elissa
commented
Hi Stuart
OnePlaceMail R7.2, which will be available shortly has been tested with Windows 10 & Office 2016.
This will be available for download shortly.
I have made a note to update this thread, when this release is available.
Kind regards
Elissa
-
0 votes
An error occurred while saving the comment Elissa
commented
Hi Jason
Thank you for your inquiry.
Web.config can be found in the following location on your SharePoint server
Drive\Inetpub\Wwwroot\WSS\VirtualDirectories\\web.config
Please refer to the following article for further information
Kind regards
Elissa
-
0 votes
just to update this thread – using OnePlaceLive Configuration tool, it is possible to relabel buttons for OnePlaceMail and OnePlaceDocs addin for Word/Excel & PowerPoint.
An error occurred while saving the comment Elissa
commented
HI Benoit
Thank you for getting in touch.
We are very close to releasing R7.2, however this enhancement has not been scheduled for our next two point releases.
I have added these comments to this request, and will update this thread, once this is included.
Kind regards
Elissa
-
0 votes
An error occurred while saving the comment Elissa
commented
Hi Philip
Apologies for missing your response.
Can you please ensure that you have uninstalled the current version.
Please confirm you have both pre-requisites installed
1. Microsoft Visual Studio for Office 2010 (VSTO)
http://go.microsoft.com/fwlink/?LinkId=158918
2. .NET Framework 4.5
Once you have uninstalled this version, and checked the pre-requisites, can you please try to download/install again.
Kind regards
Elissa
An error occurred while saving the comment Elissa
commented
Hi
Could you please confirm the version of Office you are currently using?
Have you recently upgraded Office?
If you previously had OnePlaceMail Express installed, can you please confirm this has been uninstalled (via Control Panel, Programs and Features)
Kind regards
Elissa
-
0 votes
An error occurred while saving the comment Elissa
commented
Hi Ken,
This seems to be a slightly different issue.
Can you please confirm the data file location, in OnePlaceMail settings, Outlook tab?
The PST should not be creating any subfolders, other than the recents, and favourite entries.
If you could provide a screenshot, that would be greatly appreciated.
Kind regards
Elissa
An error occurred while saving the comment Elissa
commented
Hi Noel
Thank you for your inquiry.
OnePlaceMail does not offer a automatic synchronisation to SharePoint, as the user may require to add additional metadata when saving the email, or file to SharePoint.
This is a feature that is currently on our product backlog.
A possible workaround is to use Outlook rules to move emails to the Sharepoint location, as it appears in the OnePlaceMail pst file.
Kind regards
Elissa
-
0 votes
An error occurred while saving the comment Elissa
commented
Hi Vincent
Are you able to advise what version of OnePlaceMail you are using?
Just to confirm, do you mean that type ahead returns values, but if you select the picker, the dialogue box is blank?
If so, can you please try adding a term to the list, via SharePoint and then trying with OnePlaceMail again?
Kind regards
Elissa
-
0 votes
An error occurred while saving the comment Elissa
commented
Hi Olivia,
Thanks for your inquiry.
This cannot be turned off in OnePlaceDocs, as this is using the SharePoint permissions.
[SharePoint]
https://d2r1vs3d9006ap.cloudfront.net/s3_images/1288376/version1.jpg?1444110620
You can restrict this, when setting the permission levels for the permission group (untick, Delete versions).
https://d2r1vs3d9006ap.cloudfront.net/s3_images/1288377/version2.jpg?1444110689
Kind regards
Elissa
-
0 votes
An error occurred while saving the comment Elissa
commented
Hi Benoit
If possible, I'd like to set up a screenshare for further troubleshooting.
Please email me at mailto:support@oneplacesolutions.com so that we can set up a suitable time.Kind regards
Elissa
An error occurred while saving the comment Elissa
commented
Hi Benoit
Can you please check the registry at HKEY_LOCAL_MACHINE\Software\Office\Excel\Addins\OnePlaceDocs Excel
and confirm the loadbehavior setting here is set to 3
Kind regards
Elissa
An error occurred while saving the comment Elissa
commented
HI Benoit
Thank you for your inquiry.
Have you installed OnePlaceDocs on this machine? This is the software needed for the addin to appear in Word/Excel/PowerPoint.
This can be selected when using the installer package.
Kind regards
Elissa
-
0 votes
An error occurred while saving the comment Elissa
commented
Hi Anthony
As per our discussion, enabling cache mode in Outlook resolves this issue.
Kind regards
Elissa
-
0 votes
An error occurred while saving the comment Elissa
commented
Hi Sylvain
Please let me know if you require any further assistance regarding this issue.
Kind regards
Elissa
An error occurred while saving the comment Elissa
commented
HI Sylvain
Thank you for your inquiry.
If you have installed the sandbox solution for email template/site columns, the easiest way to check to see if this has been successful, is to browse to Site settings | Site Columns. Can you see a series of site columns, named EmTo, EmSubject etc?
The Administration sandbox solution, is provided for our product OnePlaceLive. The SharePoint Solution, you originally downloaded provides a content type and columns to capture email attributes.
Kind regards
Elissa
-
0 votes
An error occurred while saving the comment Elissa
commented
Hi M
Sorry, is only an setup file available for OnePlace Lite customers.
We do provide MSI files for the full product suite though, these are available on our website.
Kind regards
Elissa
-
0 votes
An error occurred while saving the comment Elissa
commented
Hi M
Thank you for your inquiry.
We made many changes in our recent transition to OnePlaceSolutions. We thought this would be a good time to show everyone the enhancements that are available in OnePlace Solutions product suite.
If you would like to discuss further, please contact me at mailto:support@oneplacesolutions.com
To answer your inquiries posted here
1. Yes, the Save to SharePoint button is available in the Outlook ribbon.
2. Yes, the Save to SharePoint in Windows Explorer is available in Lite.
Regards
Elissa
-
0 votes
An error occurred while saving the comment Elissa
commented
Hi Vincent
Apologies for the delay!
Currently this label can be removed from appearing in the new email ribbon, however the label cannot be modified.
I have added this request to our product backlog, and will update this thread once this has been completed.
Kind regards
Elissa
Hi Vincent
Currently, it is possible to preview a file in the 'Insert from SharePoint' dialogue box when inserting a file from SharePoint into a new email.
The Docs Explorer does offer a preview function. This can be turned on the the View tab, in the Docs Explorer ribbon.
Kind regards
Elissa