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OnePlaceMail (Desktop)

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  1. How can we install one place mail to office 365 online? we already have this installed on our client Microsoft office.

    Hi would like to install the OnePlaceMail add in to Office 365 online. How can we make this work when we open a document or email through the online version in Office 365? https://d2r1vs3d9006ap.cloudfront.net/s3_images/1433130/wordonlineoffice365.png?1465859901

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  2. Prompt to "Save to sharepoint" when sending an email", doesn't work.

    Hi, we have a issue with the feature "Prompt to "Save to sharepoint" when sending an email", for the majority of the users this works correctly but for some it doesn't. We work with a RDS 2012R2 and sharepoint 2013 in combination with office 2013 and OnePlaceMail version 6.6. The setting in settings for this in Outlook is set correct but still the window does not appear. Does this sound familiar and might there be a fix? I know I can update the OnePlaceMail tool to version 7 but that will not be done soon.

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  3. Oen Word Client instead of Office 365

    I can see the preview of some documents (like .docx) in OPM. Can I force OnePlaceMail to open these documents in my installed word 2016 client and not in MS Office 365 online?

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  4. Managed Metadata filters in "OnePlaceMail - Insert From SharePoint" window

    Is there a way to see managed metadata filters in "OnePlaceMail - Insert From SharePoint" window?

    I am trying to get the filters similar to managed metadata navigation filters that show up on the left pane in the SharePoint Library.

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  5. Office 365, SharePoint onine and One Place mail.

    Does one need to upgrade One Place mail in order for it to work with Office 365? Then will the current version of One Place Mail work with the SharePoint online? Is the new version of One Place mail for Office 365 compatible with Office 2010?

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  6. Copy to Sharepoint in one click (predefining values)

    Is it possible to make a button in Outlook for custom actions like:

    Copy the email to SharePoint with one click predefining to what location and with which values the culomns must be filled.

    I have to add files to the same location with the same values many times a day and I want to make my life easier.

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  7. How to perform bulk import of msg files using OnePlaceMail ?

    Hi,

    We imported thousands of emails .msg as document.

    A single email can be saved again to get attributes populated from email header.

    How can we convert .msg documents as OnePlaceMail Email in bulk?

    Link provided in topic "Capturing metadata of emails already stored in SharePoint " provided by Zeeshan Ahmed is broken.

    Many thanks in advance for any help.

    Regards,

    Patrice

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  8. How to get around "Too Many eMail Recipients"? (I hate u 401 error)

    So far I LOVE this product, LOVE IT!!!

    HOWEVER we're found one TRULY fatal flaw that I'm hoping someone can help me with... Number of eMail recipients. There seems to be some definite maximum capacity regarding how many recipients there can be in an eMail that will successfully move/copy to SharePoint 2010 via OnePlaceMail.

    We have the Express Edition working great with ONE exception, if we want to copy/move a mail to a SharePoint (2010) Library, everything works according to documentation EXCEPT the upload fails if there are "too many" recipients of the original mail.

    Example: we sent an all-staff…

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    8 comments  ·  Issue  ·  Admin →
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  9. Synonym and Term Label is displayed when choosing a Managed Metadata value

    When I am profiling a document and open a managed metadata field to browse available values, the synonyms of the terms are displayed in the list as well as the term labels themselves. Shouldn't we just be seeing the term labels? This is confusing for data entry.

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    2 comments  ·  Issue  ·  Admin →
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  10. Mails with identical Name and different content

    Hello,

    we receive mails with identical sender, subject and sent time but with different content. OnePlaceMail rejects saving all of them into SharePoint because it classifies them as double mails. How is it possible to achive these mails into SharePoint?

    Thanks for your help in advance

    Stefan Knoeppler

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    1 comment  ·  Query  ·  Admin →
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  11. content types not marked as visible appearing when using OPM

    In a document library (Sharepoint 2007) we have content types that have "not marked as visible" so they do not appear on the new button in the library and users cannot use then , however when the user uses OPM and goes to select a content type the ones not marked as visible appear is there a way for these content types not to appear.

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    Bug Resolved  ·  1 comment  ·  Issue  ·  Admin →
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  12. Unable to run setup.exe (Express edition)

    Unable to run setup.exe (OnePlaceMail Express)

    Error reported :

    "an error occured attempting to install Scinaptic OnePlaceMail"

    Unable to locate application file "FileToWSSOutlookAddInSetup-x86.msi"

    My Environment:

    windows xp pro

    office 2010

    o365 enterprise

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    3 comments  ·  Issue  ·  Admin →
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  13. Changing ShrPt2010 from Classic to Claims gives an error.

    We just changed ShrPt2010 from Classic to Claims in order to accomodate Forms Based Authentication, but still retained Windows Authentication for the internal users. However now they are receiving an "GetListTitleandLicensingStatus" web server error. Any idea what may be causing this?

    Also to note, in order to change from Classic to Claims, we had to recreate the SharePoint web application and then move all the content from the prior web application to the new one. https://d37wxxhohlp07s.cloudfront.net/s3_images/768507/Error.PNG?1343135768

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    2 comments  ·  Issue  ·  Admin →
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  14. Copying file triggering Auto Update Check Error

    We are using the the Express Edition and some users are getting the error message that they cannot move emails to the OnePlaceMail SharePoint folder. It would try to check for updates and generate an error message saying check is failing; cannot connect to the remote server. it gives the licensing link for scinaptic and we are able to go the that url that was given. Please advise.

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    9 comments  ·  Issue  ·  Admin →
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  15. Error when clicking "email as attachment"

    Hello,

    we are unable to use the "Email As Attachment" feature since a pop-up warning is always shown (as described in the article "How Do I Stop the Internet Explorer Warning when using E-mail as Attachment?" located at

    http://www.scinaptic.com/support/0088.html )

    The sharepoint site is trusted and the "Initialize and Script ActiveX controls not marked as safe" in the Trusted zone has been enabled as suggested. Yet we are not able to email as attachment.

    Note that our sharepoint portal uses HTTPS, while HTTP is blocked. Thank you.

    https://d37wxxhohlp07s.cloudfront.net/s3_images/759135/Pop-up.jpg?1341318215

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    2 comments  ·  Issue  ·  Admin →
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  16. Getting error when I drag & drop an email to a SharePoint folder

    Hi Folks,

    When I drag & drop an email on to one of my SharePoint folders in Outlook OnePlaceMail comes up with it's dialog box. I click the Save button and it starts to save the email. The email is saved on to our SharePoint server but doesn't have any of the attributes I've defined for it. Also I get the error "Cannot access a closed Stream."

    Here is the error:

    https://d37wxxhohlp07s.cloudfront.net/s3_images/765976/C1.JPG?1342637490

    I am using Outlook 2007 & SharePoint 2010

    Any help is apreciated.

    Thanks

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    Being Considered  ·  2 comments  ·  Query  ·  Admin →
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  17. Error saving e-mail over the Internet

    Hi,

    using express version of the software, sometimes during saving operation appears the following error

    "The underlying connection was closed: a connection that was expected to be kept alive was closed by the server"

    Really it happens working connected to the LAN of only one customer of ours.

    Do you have any idea about it?

    Thanks for your collaboration

    Best regards

    Carlo https://d37wxxhohlp07s.cloudfront.net/s3_images/749369/oneplacemail%20error.png?1339434921

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  18. no template in site collection after installing and activating the sharepoint sandbox solution

    We want to test OnePlaceMail and installed and activated the sharepoint sandbox solution. Also we changed the security settings according to your explanations in the internet explorer. Unfortunately the solution does not show up in the site collection. We have Office 365.

    Thanks in advance for your support!

    Stefan Knoeppler, pulse invest GmbH

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  19. Loading times of label list

    Goodmorning,

    I am experiencing very long loading times for labels (meta data). For example, choosing a label from our "customer"-list takes ages. Especially if you want to add a new customer. This only in the OnePlaceMail pluging for Outlook 2010. In Sharepoint, using the default uploading method, I don't get this waiting times.

    Anyone got an idea how I can fix this?

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  20. The selected location is currently unavailable

    Hi,

    I get the message "The selected location (on the left) is currently unavailable" when I try to select one of the library of my site location.

    Everything goes OK with default library "Document" but as far as we created some other libraries like e.g. "Work Documents", it doesn't work. Nevertheless in windows explorer both libraries (Document and Work Documents) shows as being the same (look like folders).

    Thks for you help.

    Axel

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