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OnePlaceMail (Desktop)

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  1. Mails with identical Name and different content

    Hello,

    we receive mails with identical sender, subject and sent time but with different content. OnePlaceMail rejects saving all of them into SharePoint because it classifies them as double mails. How is it possible to achive these mails into SharePoint?

    Thanks for your help in advance

    Stefan Knoeppler

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    1 comment  ·  Query  ·  Admin →
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  2. content types not marked as visible appearing when using OPM

    In a document library (Sharepoint 2007) we have content types that have "not marked as visible" so they do not appear on the new button in the library and users cannot use then , however when the user uses OPM and goes to select a content type the ones not marked as visible appear is there a way for these content types not to appear.

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    Bug Resolved  ·  1 comment  ·  Issue  ·  Admin →
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  3. Unable to run setup.exe (Express edition)

    Unable to run setup.exe (OnePlaceMail Express)

    Error reported :

    "an error occured attempting to install Scinaptic OnePlaceMail"

    Unable to locate application file "FileToWSSOutlookAddInSetup-x86.msi"

    My Environment:

    windows xp pro

    office 2010

    o365 enterprise

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  4. Changing ShrPt2010 from Classic to Claims gives an error.

    We just changed ShrPt2010 from Classic to Claims in order to accomodate Forms Based Authentication, but still retained Windows Authentication for the internal users. However now they are receiving an "GetListTitleandLicensingStatus" web server error. Any idea what may be causing this?

    Also to note, in order to change from Classic to Claims, we had to recreate the SharePoint web application and then move all the content from the prior web application to the new one. https://d37wxxhohlp07s.cloudfront.net/s3_images/768507/Error.PNG?1343135768

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  5. Copying file triggering Auto Update Check Error

    We are using the the Express Edition and some users are getting the error message that they cannot move emails to the OnePlaceMail SharePoint folder. It would try to check for updates and generate an error message saying check is failing; cannot connect to the remote server. it gives the licensing link for scinaptic and we are able to go the that url that was given. Please advise.

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  6. Error when clicking "email as attachment"

    Hello,

    we are unable to use the "Email As Attachment" feature since a pop-up warning is always shown (as described in the article "How Do I Stop the Internet Explorer Warning when using E-mail as Attachment?" located at

    http://www.scinaptic.com/support/0088.html )

    The sharepoint site is trusted and the "Initialize and Script ActiveX controls not marked as safe" in the Trusted zone has been enabled as suggested. Yet we are not able to email as attachment.

    Note that our sharepoint portal uses HTTPS, while HTTP is blocked. Thank you.

    https://d37wxxhohlp07s.cloudfront.net/s3_images/759135/Pop-up.jpg?1341318215

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  7. Getting error when I drag & drop an email to a SharePoint folder

    Hi Folks,

    When I drag & drop an email on to one of my SharePoint folders in Outlook OnePlaceMail comes up with it's dialog box. I click the Save button and it starts to save the email. The email is saved on to our SharePoint server but doesn't have any of the attributes I've defined for it. Also I get the error "Cannot access a closed Stream."

    Here is the error:

    https://d37wxxhohlp07s.cloudfront.net/s3_images/765976/C1.JPG?1342637490

    I am using Outlook 2007 & SharePoint 2010

    Any help is apreciated.

    Thanks

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  8. Error saving e-mail over the Internet

    Hi,

    using express version of the software, sometimes during saving operation appears the following error

    "The underlying connection was closed: a connection that was expected to be kept alive was closed by the server"

    Really it happens working connected to the LAN of only one customer of ours.

    Do you have any idea about it?

    Thanks for your collaboration

    Best regards

    Carlo https://d37wxxhohlp07s.cloudfront.net/s3_images/749369/oneplacemail%20error.png?1339434921

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  9. no template in site collection after installing and activating the sharepoint sandbox solution

    We want to test OnePlaceMail and installed and activated the sharepoint sandbox solution. Also we changed the security settings according to your explanations in the internet explorer. Unfortunately the solution does not show up in the site collection. We have Office 365.

    Thanks in advance for your support!

    Stefan Knoeppler, pulse invest GmbH

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  10. Loading times of label list

    Goodmorning,

    I am experiencing very long loading times for labels (meta data). For example, choosing a label from our "customer"-list takes ages. Especially if you want to add a new customer. This only in the OnePlaceMail pluging for Outlook 2010. In Sharepoint, using the default uploading method, I don't get this waiting times.

    Anyone got an idea how I can fix this?

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  11. The selected location is currently unavailable

    Hi,

    I get the message "The selected location (on the left) is currently unavailable" when I try to select one of the library of my site location.

    Everything goes OK with default library "Document" but as far as we created some other libraries like e.g. "Work Documents", it doesn't work. Nevertheless in windows explorer both libraries (Document and Work Documents) shows as being the same (look like folders).

    Thks for you help.

    Axel

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  12. Email Body columns is not working (V3)

    Email Body is not working, anybody else having this problem?

    I installed the free version (6.3) to test out how this works. I'm using Office 365 and Outlook 2010. Mostly, this seems to meet my basic needs out of the box. The big problem I have hit is that the "Email Body" is not working. I'm attaching emails from Outlook, each is an HTML email with nothing special, just typed in Outlook. All the other data fields I chose from the default set (sandbox solution v3) seem to work as expected.

    The Email Body is just empty. I tried switching…

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  13. no template in site collection after installing and activating the sharepoint sandbox solution - part 2

    We want to test OnePlaceMail and installed and activated the sharepoint sandbox solution. Also we changed the security settings according to your explanations in the internet explorer. Unfortunately the solution does not show up in the site collection. We have Office 365.

    I'm using SharePoint in Portuguese - Brazil.

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  14. OnePlaceMail group is not present in Word or Excel

    Hi,

    I've just installed OnePlaceMail Express and everything works fine in Outlook 2010. The OnePlaceMail goup is present in the ribbon and it's ok. Also using explorer you find the send to SharePoint-OnePlaceMail command.

    In Word, Excel, PP it is not present. I looked for it in menu options, etc but I'm not able to find.

    Could anyone help me, please?

    TIA

    Guido

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  15. Licencing error

    While moving mail using "Copy to Sharepoint" option while selecting the document library i am receiving Licence error "All One place mail licences have been allocated"

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  16. Unable to save message to Sharepoint

    When i try to copy/move a message to sharepoint destination (a document library), in the dialog form "Save to Sharepoint", properties section is empty and save button is disabled...

    https://d37wxxhohlp07s.cloudfront.net/s3_images/846737/Cattura.JPG?1358847380

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  17. Unable to add/modify metadata on Library items after enabling OnePlaceMail?

    Hello Scinaptic Staff and Community!

    We've been quite happy with the OnePlaceMail plugin overall, however a user brought a rather large issue to my attention as we were testing a newly created site.

    Here's the issue:

    On Site A, "Shared Documents" is configured to have 2 views, the standard default view, and one that shows mostly email related columns so that emails and standard files may be stored in the same library w/o having to look at all the metadata from either eMails or all-else.

    Both files and email can be input into the Library by standard upload and OnePlaceMail…

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  18. OnePlaceMail not capturing the body of an email when I saved to a List.

    If I copy an email into a list, it captures the correct data in columns such as Date, Content Type, Title but it doesn't input the body of the email into the Description column. Currently I have to manually copy the body of the email into the Description column. Is there an alternative to this method?

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  19. The remote server returned an error: (401) Unauthorized.

    Hi, I can't make express edition to work, as I get: : The remote server returned an error: (401) Unauthorized. message. It's a hosted version of SharePoint 2007.Other products work as expected. Even internet explorer works and mapped drives as well.

    I can see the following in the documentation part: How can I use OnePlaceMail when my SharePoint server is in another domain or hosted and I need to supply a username and password which is different to who I am logged onto my computer as?

    and

    How do I connect OnePlaceMail to SharePoint Site Collections?

    but nothing works, wrong…

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  20. Error loading folders

    Hello, I'm having problems adding emails to SharePoint document libraries from Outlook 2010.

    I am am able to add a SharePoint Connection to my server and see a list of the document libraries. However when I choose a document library, and click on the "+" sign it says "Error loading folders - click for details".

    When I click for details, I get the following message:

    "System.UriFormatException: Invalid URi: The Authority/Host could not be parsed. at scinatptic.OnePlaceMail.API.ClientIntegration.OPMNavigationTreeUC.a(Object A0, GetUserTrimmedListFoldersCompletedEventArgs A1)"

    I am able to copy emails to a document library on a different server.

    Thanks.

    Craig

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