519 results found

1. The remote server returned an error: (401) Unauthorized.

   Hi, I can't make express edition to work, as I get: : The remote server returned an error: (401) Unauthorized. message. It's a hosted version of SharePoint 2007.Other products work as expected. Even internet explorer works and mapped drives as well.

   I can see the following in the documentation part: How can I use OnePlaceMail when my SharePoint server is in another domain or hosted and I need to supply a username and password which is different to who I am logged onto my computer as?

   and

   How do I connect OnePlaceMail to SharePoint Site Collections?

   but nothing works, wrong password :(

   any ideas are appreciated, thanks

   Hi, I can't make express edition to work, as I get: : The remote server returned an error: (401) Unauthorized. message. It's a hosted version of SharePoint 2007.Other products work as expected. Even internet explorer works and mapped drives as well.

   I can see the following in the documentation part: How can I use OnePlaceMail when my SharePoint server is in another domain or hosted and I need to supply a username and password which is different to who I am logged onto my computer as?

   and

   How do I connect OnePlaceMail to SharePoint Site Collections?

   but nothing works, wrong… more

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   Bug Resolved  ·  4 comments  ·  Issue  ·  Delete…  ·  Admin →
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2. Error loading folders

   Hello, I'm having problems adding emails to SharePoint document libraries from Outlook 2010.

   I am am able to add a SharePoint Connection to my server and see a list of the document libraries. However when I choose a document library, and click on the "+" sign it says "Error loading folders - click for details".

   When I click for details, I get the following message:

   "System.UriFormatException: Invalid URi: The Authority/Host could not be parsed. at scinatptic.OnePlaceMail.API.ClientIntegration.OPMNavigationTreeUC.a(Object A0, GetUserTrimmedListFoldersCompletedEventArgs A1)"

   I am able to copy emails to a document library on a different server.

   Thanks.

   Craig

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   3 comments  ·  Issue  ·  Delete…  ·  Admin →
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3. "Server Components are out-of-date" error

   As of today, all of my users began getting the "OnePlaceMail Server Components are out-of-date

   " error. We are using the 6.3 free edition client for Outlook 2010 on 2010 SP foundation which does not use the Server Components. Have searched everywhere. Have uninstalled and reinstalled a newly downloaded client but it made no difference. Help!

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   Bug Resolved  ·  3 comments  ·  Query  ·  Delete…  ·  Admin →
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4. Long URL seems to break Launch item

   Is there a character limit to the URL of a Web Page launch item? I have saved a long URL that opens a form in SharePoint to enter a new list item. However, only a single blank line is then displayed when I click the Launch drop-down.

   The URL is this: http://oursite.com/sites/HR/budget/_layouts/NewDocSet.aspx?List=8d93a01a-1e2d-4262-b08e-a1956124d6ff&Source=http%3a//oursite.com/sites/hr/budget/budgetdocs/Forms/AllItems.aspx&RootFolder=/sites/hr/budget/budgetdocs&ContentTypeId=0x0120D52000A229F86CA7A4624AB53D671F362C21C500847B03D1B2032A42AA39E2629772D415

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5. error occurring when saving emails to sharepoint through ONEPLACEMAIL

   When saving an email to sharepoint the following error comes up

   Object reference not set to an instance of an object

   This error has only just happened not sure if it has happened after an update to SharePoint

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6. Error 404 after 6.4 instal

   Hi have just installed 6.4 and am getting an error loading files click for details which shows the remote server returned an error (404) not found.

   This occurs on all folders in the sharepoint folders, however all folders in the recent folders work.....??

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7. License Error Location notice - Office 2007

   When attempting to store a file - on a Office 2007 environment - the following "error" notice was displayed. It appeared to be a warning only as the user was able to progress.

   title - The license has not been specified in Outlook OnePlaceMail Settings / Licensing / Enterprise Edition / Licence Location - please specify the license location and attempt the save operation again.

   We have no problems with 2010.

   https://d2r1vs3d9006ap.cloudfront.net/s3_images/914725/license.jpg?1371603441

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   Bug Resolved  ·  3 comments  ·  Issue  ·  Delete…  ·  Admin →
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8. OnePlaceMail not loading in Outlook

   Hi,

   One one client PC OnePlaceMail is not loading in Outlook. I have installed the latest version 6.4.2 but still nothing.

   I followed the KB from Scinaptic en now when I try to enable OnePlaceMail and I see the error shown below.

   I thought it had something to do with VSTO but I have installed this, repaired it, nothing...

   Any idea?

   Root element is missing.

   ************** Exception Text **************

   System.Xml.XmlException: Root element is missing.

   at System.Xml.XmlTextReaderImpl.Throw(Exception e)

   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

   at System.Xml.XmlTextReaderImpl.Read()

   at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)

   at System.Xml.XmlDocument.Load(XmlReader reader)

   at System.Xml.XmlDocument.Load(String filename)

   at Scinaptic.OnePlaceMail.API.Core.ExceptionDialog..ctor(String briefProblemDescriptionForUser, Exception ex)

   at FileToWSSOutlookAddIn.ThisAddIn.b(Object A0, EventArgs A1)

   at Microsoft.Office.Tools.AddInImpl.OnStartup()

   at Microsoft.Office.Tools.AddInImpl.AddInExtensionImpl.Microsoft.Office.Tools.EntryPoint.OnStartup()

   at Microsoft.Office.Tools.AddInBase.OnStartup()

   at FileToWSSOutlookAddIn.ThisAddIn.FinishInitialization()

   at Microsoft.Office.Tools.AddInBase.Microsoft.Office.Tools.EntryPoint.FinishInitialization()

   at Microsoft.VisualStudio.Tools.Office.Runtime.DomainCreator.ExecuteCustomization.ExecutePhase(ExecutionPhases executionPhases)

   at Microsoft.VisualStudio.Tools.Office.Runtime.DomainCreator.ExecuteCustomization.Microsoft.VisualStudio.Tools.Office.Runtime.Interop.IExecuteCustomization2.ExecuteEntryPoints()

   ************** Loaded Assemblies **************

   mscorlib

   Assembly Version: 4.0.0.0
   
   Win32 Version: 4.0.30319.296 (RTMGDR.030319-2900)
   
   CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
   

   ---

   Microsoft.VisualStudio.Tools.Office.Runtime.Internal

   Assembly Version: 10.0.0.0
   
   Win32 Version: 10.0.40303.0
   
   CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Office.Runtime.Internal/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Office.Runtime.Internal.dll
   

   ---

   System

   Assembly Version: 4.0.0.0
   
   Win32 Version: 4.0.30319.1001 built by: RTMGDR
   
   CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
   

   ---

   System.Configuration

   Assembly Version: 4.0.0.0
   
   Win32 Version: 4.0.30319.1 (RTMRel.030319-0100)
   
   CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
   

   ---

   System.Xml

   Assembly Version: 4.0.0.0
   
   Win32 Version: 4.0.30319.233 built by: RTMGDR
   
   CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
   

   ---

   Microsoft.VisualStudio.Tools.Applications.Runtime

   Assembly Version: 10.0.0.0
   
   Win32 Version: 10.0.40303.0
   
   CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Applications.Runtime/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Applications.Runtime.dll
   

   ---

   System.Core

   Assembly Version: 4.0.0.0
   
   Win32 Version: 4.0.30319.233 built by: RTMGDR
   
   CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
   

   ---

   Microsoft.Office.Tools

   Assembly Version: 10.0.0.0
   
   Win32 Version: 10.0.40303.0
   
   CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.dll
   

   ---

   Microsoft.Office.Tools.Outlook.Implementation

   Assembly Version: 10.0.0.0
   
   Win32 Version: 10.0.40303.0
   
   CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools.Outlook.Implementation/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.Outlook.Implementation.dll
   

   ---

   Microsoft.Office.Tools.Common.Implementation

   Assembly Version: 10.0.0.0
   
   Win32 Version: 10.0.40303.0
   
   CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools.Common.Implementation/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.Common.Implementation.dll
   

   ---

   Microsoft.Office.Tools.Common

   Assembly Version: 10.0.0.0
   
   Win32 Version: 10.0.40303.0
   
   CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools.Common/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.Common.dll
   

   ---

   Microsoft.Office.Tools.Outlook

   Assembly Version: 10.0.0.0
   
   Win32 Version: 10.0.40303.0
   
   CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools.Outlook/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.Outlook.dll
   

   ---

   System.Windows.Forms

   Assembly Version: 4.0.0.0
   
   Win32 Version: 4.0.30319.1002 built by: RTMGDR
   
   CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
   

   ---

   System.Drawing

   Assembly Version: 4.0.0.0
   
   Win32 Version: 4.0.30319.1001 built by: RTMGDR
   
   CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
   

   ---

   FileToWSSOutlookAddIn

   Assembly Version: 1.0.0.0
   
   Win32 Version: 1.0.0.22
   
   CodeBase: file:///C:/Program%20Files%20(x86)/Scinaptic/Scinaptic%20OnePlaceMail/FileToWSSOutlookAddIn.DLL
   

   ---

   Microsoft.Office.Tools.Outlook.v4.0.Utilities

   Assembly Version: 10.0.0.0
   
   Win32 Version: 10.0.30319.1
   
   CodeBase: file:///C:/Program%20Files%20(x86)/Scinaptic/Scinaptic%20OnePlaceMail/Microsoft.Office.Tools.Outlook.v4.0.Utilities.DLL
   

   ---

   Microsoft.Office.Tools.Common.v4.0.Utilities

   Assembly Version: 10.0.0.0
   
   Win32 Version: 10.0.30319.1
   
   CodeBase: file:///C:/Program%20Files%20(x86)/Scinaptic/Scinaptic%20OnePlaceMail/Microsoft.Office.Tools.Common.v4.0.Utilities.DLL
   

   ---

   Scinaptic.OnePlaceMail.API.Core

   Assembly Version: 1.0.0.0
   
   Win32 Version: 1.0.0.25
   
   CodeBase: file:///C:/Program%20Files%20(x86)/Scinaptic/Scinaptic%20OnePlaceMail/Scinaptic.OnePlaceMail.API.Core.DLL
   

   ---

   Microsoft.Office.Interop.Outlook

   Assembly Version: 14.0.0.0
   
   Win32 Version: 14.0.4760.1000
   
   CodeBase: file:///C:/windows/assembly/GAC_MSIL/Microsoft.Office.Interop.Outlook/14.0.0.0__71e9bce111e9429c/Microsoft.Office.Interop.Outlook.dll
   

   ---

   Scinaptic.OnePlaceMail.API.ClientIntegration

   Assembly Version: 1.0.0.0
   
   Win32 Version: 1.0.0.25
   
   CodeBase: file:///C:/Program%20Files%20(x86)/Scinaptic/Scinaptic%20OnePlaceMail/Scinaptic.OnePlaceMail.API.ClientIntegration.DLL
   

   ---

   System.Web.Services

   Assembly Version: 4.0.0.0
   
   Win32 Version: 4.0.30319.1 (RTMRel.030319-0100)
   
   CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Web.Services/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll
   

   ---

   Microsoft.VisualStudio.Tools.Office.Runtime.Internal.resources

   Assembly Version: 10.0.0.0
   
   Win32 Version: 10.0.40303.0
   
   CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Office.Runtime.Internal.resources/v4.0_10.0.0.0_nl_b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Office.Runtime.Internal.resources.dll
   

   ---

   Hi,

   One one client PC OnePlaceMail is not loading in Outlook. I have installed the latest version 6.4.2 but still nothing.

   I followed the KB from Scinaptic en now when I try to enable OnePlaceMail and I see the error shown below.

   I thought it had something to do with VSTO but I have installed this, repaired it, nothing...

   Any idea?

   Root element is missing.

   ************** Exception Text **************

   System.Xml.XmlException: Root element is missing.

   at System.Xml.XmlTextReaderImpl.Throw(Exception e)

   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

   at System.Xml.XmlTextReaderImpl.Read()

   at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)

   at System.Xml.XmlDocument.Load(XmlReader reader)

   at System.Xml.XmlDocument.Load(String filename)

   at Scinaptic.OnePlaceMail.API.Core.ExceptionDialog..ctor(String briefProblemDescriptionForUser, Exception ex)

   at… more

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   Bug Resolved  ·  5 comments  ·  Issue  ·  Delete…  ·  Admin →
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9. browsing OPM folders via Outlook AllMinimal.aspx??

   Sorry, something went wrong. This error message is within Outlook trying to browse to OPM Managed OPM folders in Sharepoint. Using OnePlaceMail Email Library. when adding Apps to SharePoint. I noticed when clicking refresh multiple times the address suffix is: AllMinimal.aspx?? but if it was "AllItems.aspx" its should work? https://d2r1vs3d9006ap.cloudfront.net/s3_images/937428/FileNotFound.png?1375828252

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   8 comments  ·  Issue  ·  Delete…  ·  Admin →
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10. Can't open folder in 6.4.2 version

    Hi,

    Since upgrade to 6.4.2 (from 6.3), have an error,

    when select location to save the document, I click on the '+' to open the folder (this is a Document Set), and stuck in 'Loading...'

    I catch the error with Fiddler util.

    When call '/vtibin/client.svc/ProcessQuery'

    Get json:

    "SchemaVersion":"14.0.0.0","LibraryVersion":"14.0.6108.5000","ErrorInfo":{

    "ErrorMessage":"The '=' character, hexadecimal value 0x3D, cannot be included in a name. Line 1, position 58.","ErrorValue":null,"ErrorCode":-1,"ErrorTypeName":"System.Xml.XmlException".

    I have Express Edition , Sharepoint 2010, outlook 2010 (x86).

    Thanks for help.

    Amit https://d2r1vs3d9006ap.cloudfront.net/s3_images/936353/onePlaceError.png?1375688632

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    7 comments  ·  Issue  ·  Delete…  ·  Admin →
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11. No template in site collection after installing on Office 365 with Danish language settings

    Hi,

    We want to test OnePlaceMail, but we are a little bit stuck at the moment. I can see in this forum, that our problem isn't something new and from what I read we need a template that has our language settings instead of the English that is default.

    If this is a know problem for all non-English setups, why don't you just provide a download library where people can download the templates they need.

    Please provide us with a template that is usable in a Danish enviroment.

    Thank you,

    Henri

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12. subject lines that have initial white space

    Subject lines with initial white space.

    [RE: Scinaptic - Express edition downloaded CRM:0007514] works

    [ RE: Scinaptic - Express edition downloaded CRM:0007514] does not work and gets error message. attached screenshot. Is there additional custom stripping needed for this? Please kindly let me know. Much appreciated. https://d2r1vs3d9006ap.cloudfront.net/s3_images/938879/initialwhitespaceinsubjectline.png?1376080589

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    3 comments  ·  Issue  ·  Delete…  ·  Admin →
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13. Too many automatic redirects

    I'm getting an error complaining that there are too many automatic redirects when I select a folder. I just updated to the latest version. I didn't have this issue before. https://d2r1vs3d9006ap.cloudfront.net/s3_images/962897/OnePlaceError.PNG?1380217753

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    Being Considered  ·  4 comments  ·  Issue  ·  Delete…  ·  Admin →
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14. Javascript error when click on the folder in outlook 2010

    I have a JavaScript problem when i click on Outlook 2010 to the web interface.

    The version of the Scinaptic One is 6.5.0.

    The error is : Bibliothèque non inscrite. https://d2r1vs3d9006ap.cloudfront.net/s3_images/965374/javascript_error.png?1380641751

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    Bug Resolved  ·  0 comments  ·  Issue  ·  Delete…  ·  Admin →
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15. issue with bulk upload - Windows path error

    One of our users has a problem with the bulk upload function. He has sucsessfully uploaded 120 pdf files. No issue. He has tried 3 and 4 files from thsi area - no problem but when he tried the following selection he encountered this error - have you any ideas what is wrong with the selection ?

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/984086/files.jpg?1384228638" rel="nofollow">

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    Bug Resolved  ·  3 comments  ·  Issue  ·  Delete…  ·  Admin →
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16. Update has broken my SharePoint Connection - I now see Error: (500) Internal Server Error

    I've been using OnePlaceMail successfully for months, I've recently updated the Express Edition to the latest version 6.4 but it's broken my SharePoint Connections, I now see Error: (500) Internal Server Error. I've tried all the obvious things such as removing the connections etc.

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    Bug Resolved  ·  5 comments  ·  Issue  ·  Delete…  ·  Admin →
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17. Attachments bigger than 35mb - No prompt to save to Sharepoint

    OnePlaceMail does not prompt to save a file attachment that's greater than 35mb. Is this a limitation with the product?

    Instead the standard Outlook message : "The file you're attaching is bigger than the server allows." is displayed.

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    Being Considered  ·  7 comments  ·  Issue  ·  Delete…  ·  Admin →
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18. Lookup Fields give false second option

    When using those selection fields where you select a specific dataset, when uploading an Email to SharePoint we have the following problem:

    After having selected the value, another selection box appears, which makes no sense, as only one value may be selected.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1024183/2014-02-18_112755.png?1392719371

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19. HTTP 400 Error when copying to SharePoint

    Hi, quite frequently we get a HTTP 400 error. The text is as below

    An error has occurred saving the file to SharePoint.

    Error: The request failed with HTTP status 400: Bad Request.

    Application: Scinaptic.OnePlaceMail.API.ClientIntegration

    Method: Scinaptic.OnePlaceMail.API.Core.OPMUploadResult UploadFileToSharePointXmlResult(System.Xml.XmlNode, System.String, System.String, System.String, Scinaptic.OnePlaceMail.API.Core.OPMUploadManifestFilePropertyCollection, System.String, Boolean, System.String, System.String, System.String, System.String, Boolean, System.Object)

    Stack Trace: at Scinaptic.OnePlaceMail.API.ClientIntegration.OPMServerSP2007.UploadFileToSharePointXmlResult(XmlNode listitem, String strPath, String strFile, String strDestination, OPMUploadManifestFilePropertyCollection metaData, String serviceUrl, Boolean performAutoCheckin, String docLibUrl, String docLibId, String destContentTypeBaseType, String listItemId, Boolean overwriteExistingFiles, Object uploadCacheObject)

    at Scinaptic.OnePlaceMail.API.ClientIntegration.FrmMain.a()

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20. Prompt To Save Attachment To OnePlaceMail

    Hi,

    I'm using the latest OnePlaceMail 6.5 Express version. Attachment to email that are automatically attached to Outlook 2010 via third party Acrobat plug-in does not prompt to save to SharePoint 2010.

    Example:

    Third Party Acrobat Plug-in install to an application to export document to PDF while in report viewing screen and email.

    When this process or export is executed, Outlook open and attached the PDF file but OnePlaceMail does not prompt to save the PDF file.

    Similarly if open any PDF file in Adobe Acrobat and click the attach to email button, the file is attached to Outlook but no prompt to save the attachment to OnePlaceMail.

    Hi,

    I'm using the latest OnePlaceMail 6.5 Express version. Attachment to email that are automatically attached to Outlook 2010 via third party Acrobat plug-in does not prompt to save to SharePoint 2010.

    Example:

    Third Party Acrobat Plug-in install to an application to export document to PDF while in report viewing screen and email.

    When this process or export is executed, Outlook open and attached the PDF file but OnePlaceMail does not prompt to save the PDF file.

    Similarly if open any PDF file in Adobe Acrobat and click the attach to email button, the file is attached to Outlook but… more

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