OnePlaceMail (Desktop)

  1. Too many automatic redirects

    I'm getting an error complaining that there are too many automatic redirects when I select a folder. I just updated to the latest version. I didn't have this issue before. https://d2r1vs3d9006ap.cloudfront.net/s3_images/962897/OnePlaceError.PNG?1380217753

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  2. Javascript error when click on the folder in outlook 2010

    I have a JavaScript problem when i click on Outlook 2010 to the web interface.

    The version of the Scinaptic One is 6.5.0.

    The error is : Bibliothèque non inscrite. https://d2r1vs3d9006ap.cloudfront.net/s3images/965374/javascripterror.png?1380641751

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  3. issue with bulk upload - Windows path error

    One of our users has a problem with the bulk upload function. He has sucsessfully uploaded 120 pdf files. No issue. He has tried 3 and 4 files from thsi area - no problem but when he tried the following selection he encountered this error - have you any ideas what is wrong with the selection ?

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/984086/files.jpg?1384228638" rel="nofollow">

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  4. Update has broken my SharePoint Connection - I now see Error: (500) Internal Server Error

    I've been using OnePlaceMail successfully for months, I've recently updated the Express Edition to the latest version 6.4 but it's broken my SharePoint Connections, I now see Error: (500) Internal Server Error. I've tried all the obvious things such as removing the connections etc.

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  5. Attachments bigger than 35mb - No prompt to save to Sharepoint

    OnePlaceMail does not prompt to save a file attachment that's greater than 35mb. Is this a limitation with the product?

    Instead the standard Outlook message : "The file you're attaching is bigger than the server allows." is displayed.

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  6. Lookup Fields give false second option

    When using those selection fields where you select a specific dataset, when uploading an Email to SharePoint we have the following problem:

    After having selected the value, another selection box appears, which makes no sense, as only one value may be selected.

    https://d2r1vs3d9006ap.cloudfront.net/s3images/1024183/2014-02-18112755.png?1392719371

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  7. HTTP 400 Error when copying to SharePoint

    Hi, quite frequently we get a HTTP 400 error. The text is as below

    An error has occurred saving the file to SharePoint.

    Error: The request failed with HTTP status 400: Bad Request.

    Application: Scinaptic.OnePlaceMail.API.ClientIntegration

    Method: Scinaptic.OnePlaceMail.API.Core.OPMUploadResult UploadFileToSharePointXmlResult(System.Xml.XmlNode, System.String, System.String, System.String, Scinaptic.OnePlaceMail.API.Core.OPMUploadManifestFilePropertyCollection, System.String, Boolean, System.String, System.String, System.String, System.String, Boolean, System.Object)

    Stack Trace: at Scinaptic.OnePlaceMail.API.ClientIntegration.OPMServerSP2007.UploadFileToSharePointXmlResult(XmlNode listitem, String strPath, String strFile, String strDestination, OPMUploadManifestFilePropertyCollection metaData, String serviceUrl, Boolean performAutoCheckin, String docLibUrl, String docLibId, String destContentTypeBaseType, String listItemId, Boolean overwriteExistingFiles, Object uploadCacheObject)

    at Scinaptic.OnePlaceMail.API.ClientIntegration.FrmMain.a()

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  8. Installation Error - system components

    Installation Error:

    Windows 7, Office 2010 (Outlook 2010 and Sharepoint 2010)

    When attempting to install, error message appears, "An error occurred while installing system components for Scinaptic OnePlaceMail. Setup cannot continue until all system components have been successfully installed."

    Additional notes after reading through other posts:

    The instalaltion package selected was the x86 version.

    The setup.exe file and FileToWSSOutlookAddInSetup-x86.msi files are in the same folder within the path: C:\Users\Downloads\oneplacemail-express-edition-6-5.zip\1 Client Installation\Office 2010\x86 (based on Office version not OS)\Outlook Addin

    The application was successfully installed on other computers within the same organizationa & department (admin rights and other permissions would be…

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  9. Not getting Installed because of error " Not valid Short File Name"

    " xxxx.xxxx is not a valid short file name "

    Can anyone please guide me through this issue. Im trying to install the setup.exe / FileToWSSOutlookAddInSetup-x86 . when I try to run I'm getting a Pop up with this error " xxxx.xxxx is not a valid short file name ".

    Is the error because of the name as my name looks like " mailto:asdf.ghjk@contoso.com ".

    Can you please guide me through this as it is very important for my business.

    Thank you.

    Jai https://d2r1vs3d9006ap.cloudfront.net/s3_images/1028579/1place.png?1393610492" rel="nofollow">

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  10. Add-in fails to start in Outlook 2013

    Why won't OnePlaceMail start when I open Outlook? I continually have to go in and tick the box next to OnePlaceMail in the Add-Ins section of Outlook 2013. The add-in has not been "disabled" it just inactive. As soon as I tick the box next to OnePlaceMail, the add-in loads perfectly fine. What is preventing this from happening at Outlook start up?

    It is worth mentioning that I have already tried disabling all add-ins EXCEPT OPM, a Microsoft Office repair, and a OPM client reinstallation. Also, I am using OPM 6.5 Express Edition.

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  11. When I try and upload an email to our SharePoint 2013 library we receive the following error message "The URL is invalid".

    When I try to copy or move emails to our SharePoint 2013 email library, we receive the "The URL is invalid" error message.

    We also receive error when we update lists or upload documents.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1035656/Capture.PNG?1395292369

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  12. Why are my document libraries very slow?

    We use the 'OnePlaceMail Save to Sharepoint' feature to bulk upload documents with metadata to a particular libraries on some SharePoint Sub Sites. None of these libraries have more than 2000 documents, nothing massive, mostly single page PDF's.

    The problem is, the libraries (across all sub-sites) that we use this feature on are chronically slow (can take up to 6 minutes to open). The only common denominator is that all the libraries in question are ones used with the 'OnePlaceMail' feature.

    Has anyone else come across this?

    SharePoint 2013 Online

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  13. 0 votes
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  14. 'Add-in execution' error when Outlook starts up

    I am experiencing this error with 1 user, on 1 machine, when Outlook is loading. Other users have no trouble on the same machine.

    System: Win7, Office 2013.

    ERROR:

    "Add-in execution error. Outlook crashed during the 'CTPFactoryAvailable' callback of the 'ICustomTaskPaneConsumer' interface while calling into the 'OnePlaceMail' add-in."

    I have tried reinstalling OnePlaceMail, Office, and tried registry cleans.

    If there is some solution or workaround to avoid rebuilding his profile, or OS, that would be great.

    Thanks in advance.

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  15. Custom mapping of email attributes not working

    I've created an Issue Tracking List on my SharePoint site. Due to organization limitations, I’m not able to load the sandbox solution so I have created a custom column mapping list as outlined in your documentation, updated the settings with the appropriate URL, but when I try to Copy To SharePoint the Properties tab says it is currently unavailable. What am I missing?

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  16. Error saving to sharepoint

    When I send a mail oneplace mail ask the properties for the item i want to store. After filling in all fields the system gives an error that the files is already on sharepoint and being modified by me. When i go to the sharepoint folder the file is in the list but all other fields are empty. I have to edit the item and enter the information again. Who can help me?

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  17. OPM doesnt load in Outlook

    Suddenly a user is not able to see OPM add-ins in Outlook. We have tries restarting the VM with no success.. The user is executive person so the priority to resolve the issue is high ...any suggestions

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  18. SharePoint SOAP exception when uploading to SHP

    Hello

    Some users of my customer have an issue with OnePlaceMail since they are using a new pc with Windows 8. Some don't have the problem.

    They get a SharePoint Soapexception when they try to upload the file to SharePoint. The strange part is that the file is uploaded, but not checked in. They are using the enterprise version, latest version.

    The exception: 2014-06-10 10:31:32:329,635379930923293517,1,1,"Error_Occurred-Exception of type 'Microsoft.SharePoint.SoapServer.SoapServerException' was thrown.-Exception of type 'Microsoft.SharePoint.SoapServer.SoapServerException' was thrown.- bij System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)

    bij System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)

    bij Lists.CheckInFile(String pageUrl, String comment, String CheckinType)

    bij Scinaptic.OnePlaceMail.API.ClientIntegration.OPMServerSP2010.a(String A0,

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  19. Unable to process request - access denied

    i seem to have an issue with emails remaining 'checked out' after save? this causes workflows to fail, and documents constantly come up with an error: "server was unable to process request --> Access denied', even though the email actually gets saved.

    thoughts?

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  20. Error message when starting: Problem refreshing recent locations

    Hi folks, I'm getting this error when Outlook starts:

    There was a problem refreshing OnePlaceMail recent locations

    Error: Could not complete the operation. One or more parameter values are not valid.

    Application: Microsoft Outlook

    Method: Void set_Name(System.String)

    Stack Trace: at Microsoft.Office.Interop.Outlook.MAPIFolder.set_Name(String Name)

    at FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(String configFilePath, Boolean isStartup)

    Any idea how I can fix this?

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OnePlaceMail (Desktop)

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