OnePlaceMail (Desktop)

  1. How can we install one place mail to office 365 online? we already have this installed on our client Microsoft office.

    Hi would like to install the OnePlaceMail add in to Office 365 online. How can we make this work when we open a document or email through the online version in Office 365? https://d2r1vs3d9006ap.cloudfront.net/s3_images/1433130/wordonlineoffice365.png?1465859901

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  2. No multiple attachment upload possible

    Hi,

    I've tried to save multiple attachments to sharepoint but it only "moves" the first attachment to the saving dialoge. (see picture)

    I am running Windows 10 with Outlook 2016 and I updated to the latest OnePlaceMail Version. Is this a known bug or am I doing something wrong?

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1432748/13-06-201610-31-22.png?1465807688

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  3. My OnePlaceMail folders button doesn't work client version release: 5.1 build 16.0.3 – Outlook 2010; server: version release 5.0 build 15..

    Issue with 'client version release: 5.1 build 16.0.3 – Outlook 2010; server: version release 5.0 build 15.0.3 Server; SharePoint 2010.'

    All attempts to click on Manage My OnePlaceMail folders give the following message

    An error has occurred managing Sharepoint folders.

    Error: Cannot create the folder.

    Application: Microsoft Outlook

    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)

    Stack Trace: at Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)

    at FileToWSSOutlookAddIn.AddSharepointFolder.CreateRootSharepointFolder()

    at FileToWSSOutlookAddIn.AddSharepointFolder.InitialiseUserFoldersTree()

    at FileToWSSOutlookAddIn.AddSharepointFolder..ctor(ThisAddIn addInVal)

    at FileToWSSOutlookAddIn.OPMOutlookRibbon.AddFolderButton_Click(IRibbonControl control)

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  4. Outlook 2016 does not show sharepoint content after adding library to favorites

    We have several users in our environment. Several do not see the Sharepoint content from Outlook view, but a couple are seeing it perfectly.

    Everyone is running Outlook 2016 with Sharepoint 2013 on premise.

    I noticed the ones the do not work correctly are showing Outlook 2013 for the OnePlaceMail integration when they are actually on Outlook 2016.

    Anybody seen this before?

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  5. Add a type of "print to sharepoint" solution for programs that does not support OPS

    Like the "print to PDF" to get a PDF document, programs that wants to save files to sharepoint with the possibility to tagg metadata would be able to "print to sharepoint" and then selecet storage location and tagg with metadata. With this, every program could save to sharepoint :)

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  6. OnePlaceMail Lite roaming profile

    Is there a way to change the default behaviour of the roaming profile option under "General Settings" of the Plugin options?

    OnePlaceMail Lite plugin does not appear to be using %appdata% to create the oneplacemail.pst file in the default roaming profile folder, but rather the entire mapped path.

    This causes problems when the .pst file is not in the same path on a load balanced server (for example, Profile1 is stored under C:\Users\Profile1 on Server1 but may be C:\Users\Profile1_xx on Server2).

    When this situation plays out, it prompts the user to create another OnePlaceMail.pst file in the original path -…

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  7. Drag and Drop error Outlook 2013

    Here is the error OnePlace gave me after Lite updated today:

    An unhandled error has occurred in the drag/drop operation (Items_ItemAdd event handler). Please try the drag/drop operation again.

    Error: COM object that has been separated from its underlying RCW cannot be used.

    Application: mscorlib

    Method: IntPtr GetCOMIPFromRCW(System.Object, IntPtr, IntPtr ByRef, Boolean ByRef)

    Stack Trace: at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)

    at Microsoft.Office.Interop.Outlook._MailItem.get_Subject()

    at FileToWSSOutlookAddIn.ThisAddIn.a(UploadManifestOutlookFile A_0, DocumentItem A_1, MailItem A_2)

    at FileToWSSOutlookAddIn.ThisAddIn.a(UploadManifestOutlookFile A_0, Object A_1, MailItem A_2)

    at FileToWSSOutlookAddIn.ThisAddIn.c(Object A_0)

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  8. Navigation view no longer filters based on view in 6.6

    Within the navigation tree after selecting copy / move to SharePoint, the list of items within a library used to filter using the Content View list view. This was in 6.4... however how in 6.6 (after an upgrade), this filter no longer applies and users can see all doc sets within the tree view, regardless of view.

    Has this feature been deprecated?

    Thanks.

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  9. Using short permalinks a links in emails

    Hello, I'm new to OnplaceMail and perform so trials. We are using a custom Document Id (Guid) and create a short permalink in an additional field. The permalinks looks like gotoDoc:docId=xysu12233.

    Can I configure OnplaceMail in such a way that the "short permalink" out of the additional field is included as link in the email rather than the full string generated behind the doc Id which has the physical location info included?

    Please advise

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  10. OnePlaceMail Lite R7.3 now available!

    We are pleased to announce that OnePlace Solutions R7.3 is now available to download.

    Please select the following link to find out more information about R7.3,

    http://www.oneplacesolutions.com/news/email-tracking-for-sharepoint-office-365.html

    OnePlaceMail R7.3 can be downloaded via the following link

    http://www.oneplacesolutions.com/download-oneplacemail-lite-update.html

    Kind regards

    Elissa

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  11. The selected location is currently unavailable for saving content to

    Hi,

    We encounter an issue when saving emails with OnePlaceMail (v7.3) to document sets:

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1409416/errorsavingmaildocset.png?1462264710

    We have done some troubleshooting and found out it has to be something to do with the library. Because on some libraries saving emails to a document set works, and in other libraries none of the document sets seem to work. Still they are the same document sets that are being used...

    Anyone an idea what this could be? Like a special library setting...

    Kind regards,

    Kenny

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  12. COM Object

    Hi,

    I'm having an issue where OnePlaceMail Lite crashes Outlook each time I try and save an email. I've attached a screenshot of the issue. I've also uninstalled and reinstalled OnePlaceMail and still getting the same issue. Any advice? https://d2r1vs3d9006ap.cloudfront.net/s3_images/1408730/2016-05-02-OnePlaceMailissue.png?1462156340

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  13. Can't connect Outlook to SharePoint (O365)

    Hi, we are trying to connect Outlook to an O365 SharePoint, the license file list is there, and the license file, please see screenshot https://goo.gl/Agkdcg or attached below.

    I could not find the wording for this error when I Googled, if you could please give me some pointers. The user has edit access to the list, and others in their team can save emails to SharePoint. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1406295/OPM.png?1461825450

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  14. Help Needed - Lite version installation faults with "Generic Trust Issues"

    I'm unable to successfully install either the One Place 30 day demo version or Lite version. I previously had successfully installed the demo version a few months ago which expired. Fault I receive during the installation is "Generic Trust Issues". I did ensure the earlier demo version was removed from my Programs listing after it had expired. Is there something else I must do prior to installing the Lite version? Thanks.

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  15. Plugins are not available in this version of OnePlaceMail

    Hi all,

    we have written a plugin for OnePlaceMail to make sure that archived emails cannot be uploaded to SharePoint.

    This functionality stopped working from version 7.x and the error we get also confirms this:

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1403363/2016-04-2215_07_20-Inbox-Kenny.Vandemoortele@farys.be-Outlook.png?1461330460

    Currently we have installed OnePlace Solutions version 7.3. We changed some of the plugin code, redeployed it and now it works like a charm, EXCEPT that we still get the above message "Plugins are not available in this version of OnePlaceMail...." When clicking OK, everything works fine.

    Can we do something about this message?

    Kinds regards,

    Kenny

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  16. Release 7.3 (Oh God...Not again)

    Thanks for the update Elissa. Nice to see the company listening to their customers.

    But I don't see any easy way to update OPM Lite from 7.2 to 7.3. The logical place to find such a feature is from Outlook > Oneplacemail > About > Check for updates.

    The only way I see is to (1) uninstall R7.2 Lite, (2) install the full featured suite R7.3, (3) then after 30 days uninstall that and (4) re-install 7.3 Lite.

    Surely not!!!! The last time there was an upgrade, we complained loudly that this was a ridiculous waste of time. And you…

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  17. Can I upload a document from a website to sharepoint using oneplacemail

    Can I upload a document from a website to sharepoint using oneplacemail?

    Currently I have to download the document, store it on a local drive and then use oneplacemail to upload the document to sharepoint.

    Is there a better way to do this?

    I am using Oneplacemail enterprise Release 6.5 (Build 25.0.4 - Outlook 2010) - FCO

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  18. Oneplacemail replaces hyphens with underscores in file names, why?

    When I am using oneplacemail to load a document (where the filename contains Hyphens) into sharepoint, One place mail is converting the hyphens to underscores. e.g My-File-Name.doc appears as My_file_name.doc

    Even when i hit the manage files link and rename the document with hyphens it ignores the change and still shows underscores in the file name.

    Can this be prevented?

    I am using Oneplacemail enterprise Release 6.5 (Build 25.0.4 - Outlook 2010) - FCO

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  19. Drag and Drop Error

    When trying to drag and drop a file from Explorer to SharePoint location via Outlook receiving the following error......

    An unhandled error has occurred in the drag/drop operation (Items_ItemAdd event handler). Please try the drag/drop operation again.

    Error: Object reference not set to an instance of an object.

    Application: OnePlaceMail

    Method: Microsoft.Office.Interop.Outlook.MailItem a(Microsoft.Office.Interop.Outlook.Attachment, Microsoft.Office.Interop.Outlook.Selection)

    Stack Trace: at FileToWSSOutlookAddIn.ThisAddIn.a(Attachment A_0, Selection A_1)

    at FileToWSSOutlookAddIn.ThisAddIn.c(Object A_0)

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  20. SoapException when uploading to Sharepoint

    Hi,

    when a customer wants to upload a file to Sharepoint from Outlook he gets a SoapException on checkIn. I've updated the version of Oneplacemail to version 7.2 but still get the same exception.

    Is there some settings or config file that isn't updated?

    Greetings,

    Geert

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OnePlaceMail (Desktop)

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