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OnePlaceMail (Desktop)

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  1. User cannot save email to SP library when SP user language is different

    User cannot save email to SP library when SP user language is different, in this case Dutch (NL).

    When user changes his SP default language back to English he is able to save emails to SP.

    The library is created from standard English Team site template.

    We are using Office 2010 and Sharepoint 2010 Foundation.

    Only when a library name is the same in both languages (EN and NL) we do not see the problem. In SP the NL translation for "Shared documents" is "Gedeelde documenten".

    Our users do not want to work in English language.

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    3 comments  ·  Query  ·  Admin →
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  2. Can move to Sharepoint Folder be done through Rules?

    I want to be able to specify a group of emails that whenever a message comes in from one of those accounts, it automatically moves it to sharepoint.

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  3. OnePlaceMail Express More than 25 users

    I need one place mail express only, what will happen if I have more than 25 users?

    • Will the system lock up

    • Or is it based on concurent connections?

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  4. How to avoid internal Exchange values in to and from email address metadata mapping

    Hi, While evaluating OPM i have discovered an issue with metadata mapping.

    The EmToAddress and EmFrom metadata mappings produce strange internal exchange values like: "/o=first organization/ou=exchange administrative group (fydibohf23spdlt)/cn=recipients/cn=userf9".

    I think you should make a coupple of new metadata mapping called EmToAddressSMTP and EmFromSMTP that allways produce propper email adresses like: " http://mailto:person@company.domain "

    These internal exchange values ar just garbage to users and not serch friendly.

    Regards

    Søren Lambæk

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  5. onePlaceMail solution activation problem

    i downloaded the scinaptic oneplacemail solution Express Edition then i uploaded under soultion, now i m trying to activate it but it not getting activation?? how i can activate it??

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  6. msg file not found on upload

    I have installed the software on a Win7 (64 Bit) machine with Office 2013 (32 Bit). The SharePoint solution is installed on a SP 2010 machine in a cloud environment. The connection has been tested and works.

    When I want to copy my first email to the newly created library I get this error. Any help appreciated. https://d37wxxhohlp07s.cloudfront.net/s3_images/832484/OnePlaceMail%20Error.png?1355819751

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  7. Replace /colligo configured sharepoint sites/folders with OPM

    I am looking to replace existing Colligo configured sharepoint sites. is this possible?

    we're kind of live with Colligo, live being one person. we have issues with Colligo not syncing properly, office 2010, sharepoint 2010. i had loaded 6.2 as a trial some time back, liked it but had been diverted to other work. am going to install 6.3 and kick start the whole sharepoint/OPM/Colligo thing again.

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  8. disable start up welcome screen

    I am trying to hide the start up welcome screen from appearing. In the update_config file I have

    outlook

    userinfo

    showStartupDialog value="false" action="delete"
    
    showStartupDialog value="false" action="insert"
    

    userinfo

    outlook

    According to the document 3.2.28 it should be:

    showStartupDialog value=action="delete"

    showStartupDialog value="false" action="insert"

    I get an error when I do this.

    It would be nice to have the .xml file included when I deploy the product, but it only creates the Scinaptic folder after you launch Outlook for the first time.

    *apparently the syntax wouldn't show so i removed the < />

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  9. Error: Array index out of bounds

    We have a large backlog of emails that need to be moved to Sharepoint. Mostly a few hundred at a time. Sometimes +2000. I have found that when moving several hundred at a time we have this error that keeps occurring.

    https://d37wxxhohlp07s.cloudfront.net/s3_images/823621/OPM%20Error.png?1354034941

    All messages do get transferred to Sharepoint but they are also left in Outlook (not moved). Additionally, most of the messages in Sharepoint are missing all of their column information except for the subject line. We definitely need this info displayed.

    When I've tried moving +2000 emails, everything gets transferred but the OPM add-on/Outlook freezes after the transfer.…

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  10. Default outlooking searching of OnePlaceMail - how does it work?

    Hi

    I am starting to use the OnePlaceMail Express edition 6.3 on outlook 2010.

    My question is around using the default outlook search (Not the oneplacemail search)

    I can see it returns most results for old mail, but is there a time delay for newly stored email. I checked to see if searching for a recently stored email returned in a search result and it did not, even though I can see the mail if I browse to it in the OnePlaceMail folders.

    So how does the indexing work, is it sharepoint or my outlook client that is performing the…

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  11. Configuring OPM to give complete Outlook UX for viewing emails stored in SharePoint

    Hi,

    Apologies if this is showing me as a OPM newbie.

    We have recently upgraded our client install to OPM 6.3 – and our users have these requirements:

    • They want to explore the SharePoint library and folder structure via an Outlook interface (i.e. using the search box, items pane and preview pane) – not by having a SharePoint web page (view) shown in the Outlook window (I believe this was possible in OPM 6.1 by a checkbox on the folder node to not show SharePoint view)

    • In this interface, they want to be able to drag-and-drop items from one folder…

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  12. Body field not getting populated from email

    Hello I am using the express version and following the guides on the site created my own site columns and content type which mostly seem to work fine however the EmBody field doesnt populate with data as the others do. Any suggestions? I am running the latest 6.3 client side. Thanks for any help you can provide.

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    This can now be achieved by using the OnePlaceLive Configuration service tool.

    Set this item to true, and publish to your users. When users save to a document library, with the email body column added – this will be captured.

  13. "E-mail as attachment" not working when applied to custom libraries

    In version OnePlaceMail 6.3 "E-mail as attachment" is supposed to work when applied to custom SharePoint libraries (see http://www.scinaptic.com/images/pdfs/oneplacemail-highlights.pdf on page 8, under "Other Enhancements"). We cannot seem to get this to work: the context action does not appear. Can anybody provide help?

    We have installed the Scinaptic server components and have activated Scinaptic features on the site collection. How can we debug this? Thanks for any help

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  14. License error one place mail client 6.2

    Hi, getting the following error with OPM 6.2 client, any ideas,...

    This is the OnePlaceMail error message displayed when we tried to save an email to sharepoint

    An error has occurred updating the license list.

    Error: access denied.

    you do not have permission to perform this action or access this resource.

    Application:

    Method:

    Stack Trace:

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  15. Visual indicator for emails stored in Sharepoint

    If I send an email and use the prompt option on send and choose to put the email in to sharepoint when its sent, do the receipients get any visual indicator to show the email is already in sharepoint?

    I did read the user and admin guides before posting so my appologies if this is answered in those guides and I have missed it.

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  16. Licencing error

    While moving mail using "Copy to Sharepoint" option while selecting the document library i am receiving Licence error "All One place mail licences have been allocated"

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  17. Remote User connection to Sharepoint Via Exchange

    So far i like the solution, but we have several outsides sales reps.. 50. When outside the domain, how do the users use the program? The connection between outlook and sharepoint is not active ... Unless our VPN is open. This is not possible 24 7.

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  18. How to syncronization metadata columns to outlook column in a list

    I have added SP 2010 custom list to outlook 2007 afterthat I slect one email and move to that list and got below error

    An error has occurred connecting to the license server.

    Error: The request failed with HTTP status 404: Not Found.

    Application: System.Web.Services

    Method: System.Object[] ReadResponse(System.Web.Services.Protocols.SoapClientMessage, System.Net.WebResponse, System.IO.Stream, Boolean)

    Stack Trace: at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)

    at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)

    at Lists.GetListCollection()

    at Scinaptic.OnePlaceMail.API.ClientIntegration.OPMServerSP2007.b(String A_0)

    at Scinaptic.OnePlaceMail.API.ClientIntegration.OPMServerSP2007.GetServerListFromListUrl(String listUrl)

    at Scinaptic.OnePlaceMail.API.ClientIntegration.OPMLicenseServer.GetLicenseXml()

    at Scinaptic.OnePlaceMail.API.ClientIntegration.OPMServerSP2010.GetUserLicense(String serviceUrl, String libraryUrl)

    at Scinaptic.OnePlaceMail.API.ClientIntegration.ItemProperties.SetCurrentFilingLocation(OPMServer opmServer, OPMLibrarySettings librarySettings, String listUrl, String folderUrl, Boolean isSubFolder, String listID)

    I close the error message…

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  19. no template in site collection after installing and activating the sharepoint sandbox solution - part 2

    We want to test OnePlaceMail and installed and activated the sharepoint sandbox solution. Also we changed the security settings according to your explanations in the internet explorer. Unfortunately the solution does not show up in the site collection. We have Office 365.

    I'm using SharePoint in Portuguese - Brazil.

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  20. From and received options

    When I "Move to SharePoint", is there an option that you can change where the pop-up box that shows the "From" and "Received data & time" is auto populated with the details in your Outlook rather than having to fill out all this information again?

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    Bug Resolved  ·  3 comments  ·  Issue  ·  Admin →
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