Skip to content

OnePlaceMail (Desktop)

519 results found

  1. "Server Components are out-of-date" error

    As of today, all of my users began getting the "OnePlaceMail Server Components are out-of-date

    " error. We are using the 6.3 free edition client for Outlook 2010 on 2010 SP foundation which does not use the Server Components. Have searched everywhere. Have uninstalled and reinstalled a newly downloaded client but it made no difference. Help!

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Bug Resolved  ·  3 comments  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Error loading folders

    Hello, I'm having problems adding emails to SharePoint document libraries from Outlook 2010.

    I am am able to add a SharePoint Connection to my server and see a list of the document libraries. However when I choose a document library, and click on the "+" sign it says "Error loading folders - click for details".

    When I click for details, I get the following message:

    "System.UriFormatException: Invalid URi: The Authority/Host could not be parsed. at scinatptic.OnePlaceMail.API.ClientIntegration.OPMNavigationTreeUC.a(Object A0, GetUserTrimmedListFoldersCompletedEventArgs A1)"

    I am able to copy emails to a document library on a different server.

    Thanks.

    Craig

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Does OnePlaceMail support unattended/silent installation?

    Does OnePlaceMail support unattended/silent installation? I have 200 laptops in my company and I'd like to push it out by Microsoft SCOM

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. The remote server returned an error: (401) Unauthorized.

    Hi, I can't make express edition to work, as I get: : The remote server returned an error: (401) Unauthorized. message. It's a hosted version of SharePoint 2007.Other products work as expected. Even internet explorer works and mapped drives as well.

    I can see the following in the documentation part: How can I use OnePlaceMail when my SharePoint server is in another domain or hosted and I need to supply a username and password which is different to who I am logged onto my computer as?

    and

    How do I connect OnePlaceMail to SharePoint Site Collections?

    but nothing works, wrong…

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Bug Resolved  ·  4 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Updated document list in Sharepoint does not flow through to OnePlaceMail

    Hello, when we drag documents to OnePlaceMail, we need to complete some metadata to have it uploaded to the right folder in SharePoint. One of the fields we update is a Document Type. In Sharepoint we added a new item to the list for the document type. However, in OnePlaceMail this list had not been updated even after the restart of Outlook.

    Can you please tell us how to make it work?

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. How can i create a library view grouped by "Email To"?

    WHen I try to create a view with grouping based on the "Email To" field the filed is not an option to group by. Is this because is is a multi-line filed? Is there a work around for this issue? I have custom views with griuping by "Email From" and would like to have a grouped view by "Email To"

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. how to have embedded screenshots from an email sync properly inside a custom SP list ?

    i receive emails with embedded screenshots which i need to add to an existing custom project list. if i drag-n-drop emails containing these embedded screenshots, what happens to the screenshots ? does it get stored completely with the email or does it get lost in the translation or is it not possible at all ?

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Saving newly received project related emails to existing record in a projects list

    how can i save a project related email to an "existing" specific project record in a custom list? i know that i can save an email to a list as a "new" record, but i just want to update an existing record with the newly received email - containing project related information.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Incorrect "Created" and "Modified dates when uploading documents to SharePoint

    Add the ability when saving other document types to SharePoint to import the actual document Created Date and Modified Date into the SharePoint Created and Modified fields instead of defaulting to the upload date.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. The selected location is currently unavailable

    I have an issue similar like already discussed in this forum. However I don't understand the resolution discussed here: http://community.scinaptic.com/oneplacemail/topics/the_selected_location_is_currently_unavailable

    I have the same issue as shown in that screenshot.

    How can I resolve the problem?

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Categorize sites in SharePoint browser

    A customer of ours using OnePlaceMail has many sites. In the SharePoint browser they see a lot of sites. Is is possible to categorize the sites in folders in this view?

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Answered  ·  6 comments  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Error when clicking "email as attachment"

    Hi Ilia

    Re closed topic: http://community.scinaptic.com/oneplacemail/topics/error_when_clicking_email_as_attachment

    When you mention the fix in v6.2 do you mean that a change to the security settings will no longer be required, or is your answer relevant specifically to Stefano's situation where the settings had been modified and he was still getting the error?

    Out IT Department don't want to make the security changes advised, and we are still getting the error message, so can't use this option.

    Would the option for us be to hide this from the menu? Is that possible?

    Many thanks, Nadine

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Answered  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. OnePlaceMail not capturing the body of an email when I saved to a List.

    If I copy an email into a list, it captures the correct data in columns such as Date, Content Type, Title but it doesn't input the body of the email into the Description column. Currently I have to manually copy the body of the email into the Description column. Is there an alternative to this method?

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Bug Resolved  ·  2 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Can you attach additional emails to an already created List item, through Outlook/OnePlaceMail?

    We have items/issues in our Sharepoint lists with attached emails. Is is possible to attach additional emails (more recent correspondence) to the same item/issue, through Outlook/OnePlaceMail? Rather than the roundabout way of saving the .msg on the desktop.

    Cheers

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Asset libraries not visible in OnePlaceMail

    To my surprise, an end-user reported that an ordinary asset library is not visible in her OnePlaceMail windows. I tested this with a standard asset library and was able to reproduce the issue. Since I thought this was supposed to work out-of-the-box, I unfortunately don't know how to further troubleshoot. Can anybody help point me in the right direction? Thanks in advance for any advice.

    We are using SharePoint 2010, OnePlaceMail 6.3 (client: 24.0.22, server: 21.0.6)

    Screenshot of our SharePoint "All Site Content" where "trieal 2" is visible:

    https://d37wxxhohlp07s.cloudfront.net/s3_images/868731/sharepointlibraries.jpg?1362755398

    Screenshot of OnePlaceMail tree view where "trieal 2" cannot be seen:

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Is there a way to stop saved outgoing emails from also saving in Outlook Sent Items?

    We are encouraging our users to save all incoming and outgoing emails to SharePoint using OnePlaceMail (move rather than copy). However, even when outgoing emails are saved to SharePoint (using Send & File) a copy of the email is still saved in the Outlook Sent Items folder.

    Is there a way to stop outgoing emails that are saved to SharePoint from also saving in the Sent Items box? (without turning off the save sent items function in Outlook?)

    Thanks!

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  2 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Can we default a custom metadata attribute to the title of the document library

    When dragging an email to a SharePoint document library, is there a way of defaulting a custom metadata attribute on the SharePoint content type to the name of the document library or folder?

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Bug Resolved  ·  1 comment  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Drag and Drop Operation Error - Outlook 2010

    In my previous post ( http://community.scinaptic.com/oneplacemail/topics/errors_when_adding_outlook_emails_to_sharepoint_document_set ) we were experiencing a drag and drop error where there was no helpful error description. However, now we are experiencing a new drag drop error:

    An unhandled error has occured in the drag/drop operation (items_ItemAdd event handler). Please try the drag/drop operation again.

    Error: Operation aborted (Exception from HRESULT: )x80004004 (E_ABORT))

    https://d37wxxhohlp07s.cloudfront.net/s3_images/865223/drag_drop_error.png?1362093162

    This error occured when attempting to move 259 emails from a live email folder to a SharePoint Document Set. This was the first transfer of this size after having transfered smaller batches to other (different) document sets.

    We have also experienced…

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Long URL seems to break Launch item

    Is there a character limit to the URL of a Web Page launch item? I have saved a long URL that opens a form in SharePoint to enter a new list item. However, only a single blank line is then displayed when I click the Launch drop-down.

    The URL is this: http://oursite.com/sites/HR/budget/_layouts/NewDocSet.aspx?List=8d93a01a-1e2d-4262-b08e-a1956124d6ff&Source=http%3a//oursite.com/sites/hr/budget/budgetdocs/Forms/AllItems.aspx&RootFolder=/sites/hr/budget/budgetdocs&ContentTypeId=0x0120D52000A229F86CA7A4624AB53D671F362C21C500847B03D1B2032A42AA39E2629772D415

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Outlook 2010 Personal Cal to Sharepoint 2010

    i wanted to know if the express version will let me publish my personal calendar to sharepoint

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Answered  ·  1 comment  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

OnePlaceMail (Desktop)

Categories

Feedback and Knowledge Base