OnePlaceMail (Desktop)

  1. Documents sent by Oneplacemail are read-only

    When someone sends me a link using Oneplacemail, the document opens as 'Read-only' with no option to edit. Obviously there is no point in using Oneplacemail if I can't edit documents. Is it possible to change my settings so that I can edit? My colleagues have the same issue.

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  2. Outlook Errors after upgrading to O365 Office 2016

    After I upgraded to O365 Office 2016, OPM continues to produce multiple errors.

    An error has occurred refreshing "Favorites" An OLE registration error occurred. the program is not correctly installed. Then:

    There was a problem refreshing OPM recent locations, then:

    The OnePlaceMail Outlook addin encountered an error and could not be initialized.

    I have cleared recent history, reinstalled. I can connect to SharePoint.

    Thanks in advance. Ken

    3 votes
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  3. Copy to Sharepoint in one click (predefining values)

    Is it possible to make a button in Outlook for custom actions like:

    Copy the email to SharePoint with one click predefining to what location and with which values the culomns must be filled.

    I have to add files to the same location with the same values many times a day and I want to make my life easier.

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  4. Solution Profiles 'losing' their specified groups, reverting to 'Everyone'

    I have noticed this since our upgrade to 7.4.2, occasionally OnePlace Live loses its memory of who should have access to certain Solution Profiles. In our organisation there are only two profiles that were originally set up to be accessed by 'Everyone'. The first few times this happened, I noticed at the staff member's desk. Luckily they don't gain access, as permissions are set in SharePoint. However, we do not want people seeing things they shouldn't be seeing. I thought maybe I was seeing things, but when I went in this afternoon there were very many profiles that were changed…

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  5. Outlook: Problem Refreshing OnePlace Mail Recent Locations/The Data File Failed to Load

    A user has reported an error: "There was a problem refreshing OnePlace Mail recent locations. Error: The Outlook data file (.pst) failed to load for this session"

    This happens when they've saved an email, yet does not stop the functionality from working.

    We first encountered this error on the 22nd of November. The error was similar, although slightly different, to one I found on this site: http://community.oneplacesolutions.com/oneplacemail/topics/outlook-data-file-error-when-opening-outlook

    I did the fix from that original post, as we also had a .pst file called "SharePoint Lists". This fixed the problem for the last couple of weeks, however it has cropped up…

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  6. How to delete archived emails?

    Hi all,

    In Outlook view, how can I delete emails that have been archived? I know I can delete emails in the Sharepoint view but this is not handy as it's a different view/ interface.

    Your help is greatly appreciated!

    Kind regards,

    Rasielle

    2 votes
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  7. Best way to send Unsupported Items in SharePoint

    What is the best way to send Unsupported Items (Emails like Return receipt, Read aknowledgment, Meeting accepted, etc.) in SharePoint with OnePlaceMail ?

    Is there a trick or something to send them with OnePlaceMail ?

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  8. Office 365, SharePoint onine and One Place mail.

    Does one need to upgrade One Place mail in order for it to work with Office 365? Then will the current version of One Place Mail work with the SharePoint online? Is the new version of One Place mail for Office 365 compatible with Office 2010?

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  9. One place mail wont open in office 2010 anymore

    we have a legacy setup that uses this and suddenly it won't work anymore. Are their any patches that could stop this?

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  10. Urgent Notice- OnePlace Solutions

    Hi All,

    Issue:

    We were alerted 2 days ago to an issue as a result of Windows updates impacting many of our OnePlace Solutions customers. The issue is causing Outlook and OnePlaceDocs Explorer to crash upon using the email preview capability. Unrelated to OnePlace Solutions, Internet Explorer also suffers from the same issue upon viewing .mht files.

    Investigation:

    Upon investigation, we found this error has been caused by Windows updates as listed below. Specifically, we found viewing (msg or eml files) as .mht files where the path including the filename length was greater than 121 characters, this would cause the…

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  11. Unable to download OneplaceMail_Lite

    Attempting to download free version from http://cdn.oneplacesolutions.com/7.4/OnePlaceMail-Lite-Setup.exe results in "Site cannot be reached"

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  12. Managed Metadata filters in "OnePlaceMail - Insert From SharePoint" window

    Is there a way to see managed metadata filters in "OnePlaceMail - Insert From SharePoint" window?

    I am trying to get the filters similar to managed metadata navigation filters that show up on the left pane in the SharePoint Library.

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  13. Are you able to copy multiple emails to SharePoint at once as separate list items?

    I have a requirement to select multiple emails and copy them to SharePoint in a batch but have them all created as separate items. Is this possible?

    Thanks.

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  14. OnePlaceMail Lite R7.4 is now available!

    OnePlaceMail Lite R7.4 is available for download.

    This release supports SharePoint 2016.

    Please select the following link to download

    http://www.oneplacesolutions.com/download-oneplacemail-lite-update.html

    To learn more about our exciting enhancements, please select the following link:

    http://www.oneplacesolutions.com/help/7.4/index.html

    We hope you enjoy the new release!

    Kind regards

    Elissa

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  15. Upgrade OPM Lite to 7.4 (Yeah :)) - But how?

    Well here we go again.....

    As much as we love OPML, and love a free upgrade even more, why do you need to make it so difficult?

    Can you please explain the easiest way to upgrade from OPML 7.3 to 7.4?

    Do you remember this discussion thread/whinge...

    http://community.oneplacesolutions.com/oneplacemail/topics/release-7-3-oh-god-not-again

    And this promise way back from James Fox that the upgade process would become easier...

    http://community.oneplacesolutions.com/oneplacemail/topics/stupid-decision-that-has-pissed-off-loyal-customers-and-lost-ops-a-lot-of-good-will

    We would certainly appreciate an easy upgrade file, rather than having to apply via the web site, download, uninstall, re-install, evaluate, uninstall again, reinstall again etc, etc, etc

    Pleeeese!

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  16. Oen Word Client instead of Office 365

    I can see the preview of some documents (like .docx) in OPM. Can I force OnePlaceMail to open these documents in my installed word 2016 client and not in MS Office 365 online?

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  17. File replacement by default, Possible?

    Hi,

    I'm looking for a way to allow file replacement (ideally without confirmation) while uploading file with an existing name.

    Is it possible in OnePlaceMail/OnePlaceDocs 7.3.3 ?

    I saw this proposal : http://community.oneplacesolutions.com/oneplacemail/topics/use_oneplacemail_everytime_i_save_overwrite_files_by_default but it is 3 years old. Do you know if this settings has been implemented since?

    Thnaks in advance.

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  18. Multiple Uploads

    Hello,i want to upload a lot of emails from some folder in Outlook.

    When i select all the files and click "Copy to Sharepoint"

    The files start to copy in the site than i request.

    But all the files conform just 1 row of the list.

    There's any way of do this but geting 1 row per file?.

    Thanks.

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  19. config_update is removed

    Hello thanks for read, i have my config_update.xml in the folder "C:\Users\me\AppData\Roaming\OnePlace Solutions"

    When i open outlook 2013 the file is deleted from the folder.

    And the configuration does not work.

    Any clue with this?

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  20. Error message : "ServerRelativeURL" when sending mail to sharepoint

    Hi,

    We have few users with the following message "ServerRelativeURL" when they want to send an email to SharePoint.

    I saw that in the Favorites.xml file, sometimes we had :80 in the URL.

    When I delete the :80 mention it works, we can send email.

    But the problem is that the :80 comes back again in the url and I don't know why.

    Error message :

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1442372/serverrelativeurl.png?1467368823

    Favorite file :

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1442373/favorite80.png?1467369006

    Do you have an idea please ?

    Thanks in advance

    Regards

    Vincent

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