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519 results found

  1. Button "Insert from SharePoint" does not work (nothing happens)

    Hi,

    We use OPM 7.4.2 and we have an issue with the "Insert From SharePoint" functionality.
    When the user create a new email, then he wants to attach a doc from sharepoint, he clicks on "Insert from SharePoint", but nothing happens.
    Do you have an idea to solve the problem ?
    The config files are the same than other users (for who the button works).

    thanks in advance for your help
    Vincent

    1 vote

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    2 comments  ·  Issue  ·  Admin →
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  2. Recovered files lost

    Hi,

    I've tried to move 5000 files from a shared mailbox to oneplace and the system crashed. The emails were in the recovered files but they are not there anymore. Is there a way to recover this as the emails are important

    Kind regards,
    Rasielle

    2 votes

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    Answered  ·  1 comment  ·  Issue  ·  Admin →
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  3. Migration tool

    Hi,

    Is there a tool to move 12000 emails from different folders within a shared mailbox into different solution profiles within Oneplace?

    Thank you
    Rasielle

    1 vote

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    Answered  ·  5 comments  ·  Query  ·  Admin →
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  4. Outlook 2016 - SharePoint tab not appearing in the ribon. SharePoint content not showing

    Outlook 2016 - SharePoint tab not appearing in the ribon. SharePoint content not showing

    2 votes

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    Answered  ·  3 comments  ·  Issue  ·  Admin →
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  5. Hello, it would be great if OneplaceMail had an option to work like a rule in Outlook and auto forward to sharepoint

    Hello, it would be great if OneplaceMail had an option to work like a rule in Outlook and auto forward to sharepoint

    7 votes

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    3 comments  ·  Query  ·  Admin →
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  6. How can we update centrally user favorites ?

    Hi,
    We use OPM 7.4.2 and each user has made their own favorites.
    Is it possible to add a new favorite in the favorites.xml file with a sort of config_update.xml file ? We need to add a favorite for all our users but we do not want to ask them to add the favorite on their own.

    thanks in advance

    1 vote

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    1 comment  ·  Query  ·  Admin →
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  7. files in folders not visible

    Hello,

    I´m using Outlook 365 on-premise installation on my computer.
    I´m not sure if this is important, but I´m from Switzerland and the general language is German!

    I installt the 30 days test version and checking all things.

    1. OnePlace Docs Explorer is working well - everything fine
    2. OnePlace Mail a) I can add Favorites (I can connect to database) b) I can see the "Favorites" folders on the left side under -OnePlaceMail - c) I made the setup for the emails like on your instruction - if you upload/copy a mail to the folder I can see the mail in…
    2 votes

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    2 comments  ·  Issue  ·  Admin →
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  8. Sharepoint 2013 On Premise Enterprise with incoming Email Promoted Fields

    I am researching using OPM Lite, but it looks like a desktop application. I simply need to use OPM Lite to promote the From:, Subject, and Body fields in the email as columns in a Sharepoint incoming email document library. There will not be any user drag-drop or other activity from a desktop, but emails coming in from anonymous users to the web server SMTP service. How does licensing work for that?

    1 vote

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    3 comments  ·  Query  ·  Admin →
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  9. Getting error messages after email migration from Exchange to O365

    My email was recently migrated from an on-prem Exchange server to Office365, and the migration process created a new Outlook profile (pst). Since I started using the new Outlook profile, I'm getting error messages when I load Outlook or when I use OnePlaceMail.

    The errors are things like:
    - An error has occurred refreshing 'Favorites'
    - An error has occurred setting 'Recent Locations'
    - An error has occurred when initializing OnePlaceMail

    I tried to uninstall and reinstall OPM, and to do a repair install, but nothing seems to remove the errors. Has anyone seen this and have guidance on how…

    2 votes

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    5 comments  ·  Issue  ·  Admin →
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  10. version

    Just wondering if the current version number is mentioned anywhere on the web site? I believe it is current 7.4, but how can I check that on your web site?

    1 vote

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    1 comment  ·  Query  ·  Admin →
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  11. Saved files display Greek letters

    I saved some emails on to SharePoint and when opening them up they display Cyrillic letters instead of English. Is this a known issue? Can anything be done to stop this from happening?

    Many thanks

    Tim

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1556256/OnePlaceDocs.JPG?1487846830

    0 votes

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    4 comments  ·  Issue  ·  Admin →
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  12. Client javascript error in Outlook 2016, OPM R7.3

    Any pointers for javascript error "unable to get property 'childNodes' of undefined or null reference"? Getting this when try to attach Excel files from SharePoint library. Running Win10/Office2016/OPM R7.3

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1550023/opm7_3-javascripterror-010217.png?1486694249

    0 votes

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    Being Considered  ·  3 comments  ·  Issue  ·  Admin →
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  13. Outlook Add-in preview ADFS authentication issue

    I am using the Add-in for Outlook that is in preview.

    After signing into Office 365 using our ADFS server, it returns to Outlook with the following message:

    "Looks like you are having some trouble signing in. Ensure you check the 'Keep me signed in' option on the sign in page. "

    The ADFS endpoint does not have this option. I assume this is referring to the checkbox on the O365 sign in page.

    Should this Add-in work with ADFS?

    0 votes

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    1 comment  ·  Issue  ·  Admin →
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  14. Can't see SharePoint site or O365 Group to Post To.

    I just installed the OnePlace add-on for O365. I was attempting to save an attachment to a SharePoint site I have. But the site does not appear in the available SharePoint sites My O365 Group for that same SharePoint site does not appear in the available groups either.

    0 votes

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    Bug Resolved  ·  1 comment  ·  Issue  ·  Admin →
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  15. How to perform bulk import of msg files using OnePlaceMail ?

    Hi,

    We imported thousands of emails .msg as document.

    A single email can be saved again to get attributes populated from email header.

    How can we convert .msg documents as OnePlaceMail Email in bulk?

    Link provided in topic "Capturing metadata of emails already stored in SharePoint " provided by Zeeshan Ahmed is broken.

    Many thanks in advance for any help.

    Regards,

    Patrice

    0 votes

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  16. Documents sent by Oneplacemail are read-only

    When someone sends me a link using Oneplacemail, the document opens as 'Read-only' with no option to edit. Obviously there is no point in using Oneplacemail if I can't edit documents. Is it possible to change my settings so that I can edit? My colleagues have the same issue.

    1 vote

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  17. Outlook Errors after upgrading to O365 Office 2016

    After I upgraded to O365 Office 2016, OPM continues to produce multiple errors.

    An error has occurred refreshing "Favorites" An OLE registration error occurred. the program is not correctly installed. Then:

    There was a problem refreshing OPM recent locations, then:

    The OnePlaceMail Outlook addin encountered an error and could not be initialized.

    I have cleared recent history, reinstalled. I can connect to SharePoint.

    Thanks in advance. Ken

    3 votes

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    Bug Resolved  ·  6 comments  ·  Admin →
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  18. Copy to Sharepoint in one click (predefining values)

    Is it possible to make a button in Outlook for custom actions like:

    Copy the email to SharePoint with one click predefining to what location and with which values the culomns must be filled.

    I have to add files to the same location with the same values many times a day and I want to make my life easier.

    0 votes

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  19. Solution Profiles 'losing' their specified groups, reverting to 'Everyone'

    I have noticed this since our upgrade to 7.4.2, occasionally OnePlace Live loses its memory of who should have access to certain Solution Profiles. In our organisation there are only two profiles that were originally set up to be accessed by 'Everyone'. The first few times this happened, I noticed at the staff member's desk. Luckily they don't gain access, as permissions are set in SharePoint. However, we do not want people seeing things they shouldn't be seeing. I thought maybe I was seeing things, but when I went in this afternoon there were very many profiles that were changed…

    0 votes

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  20. Outlook: Problem Refreshing OnePlace Mail Recent Locations/The Data File Failed to Load

    A user has reported an error: "There was a problem refreshing OnePlace Mail recent locations. Error: The Outlook data file (.pst) failed to load for this session"

    This happens when they've saved an email, yet does not stop the functionality from working.

    We first encountered this error on the 22nd of November. The error was similar, although slightly different, to one I found on this site: http://community.oneplacesolutions.com/oneplacemail/topics/outlook-data-file-error-when-opening-outlook

    I did the fix from that original post, as we also had a .pst file called "SharePoint Lists". This fixed the problem for the last couple of weeks, however it has cropped up…

    0 votes

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