OnePlaceMail (Desktop)

  1. crashing with outlook 2013

    Windows 7 64 bits

    Outlook 2013 32 bits (as downloaded from Office 365 web site)

    Sharepoint 2013 on 365

    OnPlaceMail 32 bits for Office 2013 32 bits 6-6-1 (2507

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1107655/OPM01.png?1412956203

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  2. Productivity tools exception

    Hi all, i'm in the process of evaluating OPM 6.6 for my organization, my test bed is a fresh Win 7 SP1 install with the latest updates and office 2010 again with all the latest updates both 64 bit. OPM productivity tools install completes fine but on launching word the following exception.

    The type initializer for 'Scinaptic.OnePlaceMail.API.Core.OPMGlobalApplicationInfo' threw an exception.

    Exception Text

    System.TypeInitializationException: The type initializer for 'Scinaptic.OnePlaceMail.API.Core.OPMGlobalApplicationInfo' threw an exception. ---> System.NullReferenceException: Object reference not set to an instance of an object.

    at Scinaptic.OnePlaceMail.API.Core.Utilities.GetInstallationPath()

    at Scinaptic.OnePlaceMail.API.Core.OPMGlobalApplicationInfo..cctor()

    --- End of inner exception stack trace ---

    at Scinaptic.OnePlaceMail.API.Core.OPMGlobalApplicationInfo.set_outlookVersion(OutlookVersion value)

    at OPM…

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  3. Workflow startes twice

    We have a library with a workflow that gets started when a new item is created. When we save a document from OnePlaceMail the workflows gets started twice. This does not happen when we upload a document using SharePoint itself.

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  4. In Word, if we do "save to SharePoint" but cancel the operation, (1) will be added to the filename.

    If I try to save a new document to SharePoint, I will be prompted for a name.

    If I enter "Document3" as the name and press OK https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148071/OPM1.png?1422408663

    but then cancel the OPM dialog https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148072/OPM2.png?1422408685 ,

    I will get a warning that the file was not saved. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148073/OPM3.png?1422408696

    So far, everything is good but, the next time that I will try to save the same file, "(1)" will be added to the end of the filename. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148074/OPM4.png?1422408717

    If I look at my AppData\Local\Scinaptic\OPM\Temp, I see the two files: Document3 and Document3 (1).

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148075/OPM5.png?1422408727

    Can this be fixed?

    Thanks

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  5. Different characters (é,à,') are missing when archiving in SharePoint

    After selecting a document to be copied or moved to SharePoint with OPM, the properties' window appears but all specific characters like (é,à,' - very used in french langage !) are missing in the name of documents. Even if we modify them, they disappeared after in Sharepoint. See the example below (original text is : Procedure de création d'une carte à puce virtuelle)

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1165978/Capture.JPG?1425386217

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  6. Emails copied in checked out state

    Some emails are being copied in the checked out state in a library where checkout has not been enforced. Appears to be inconsistent in the same library.

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  7. No internet access installation

    Is it possible to install and use OnePlaceMail in a farm that does not have any internet access - meaning the farm is a closed enviroment without any internet access ?

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  8. Licensed ListId does not match this SharePoint installation

    Recently, perhaps after a recent upgrade to SharePoint 2013, all users have get an error dialog that pops up saying:

    "You cannot save files to the current list/library due to the following licensing condition:

    Licensed ListId does not match this SharePoint installation"

      We have an active Enterprise license still with several available unused licenses.  How do I get rid of this error message?
    

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1206877/OnePlaceMail-error.png?1431973625

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  9. E-mail preview not available in Outlook 2010

    Hi.

    We have Outlook 2010 and I would like to see a preview of the email that is stored in the SharePoint 2010 environment.

    All other documents like (word, pdf etc are visible).

    But we cannot see a preview of the stored email.

    Is that not strange for an email tool?

    See the attached screenshot for more information.

    Is there anybody that can give me a solution for this.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1205130/Previewmissing.png?1431701604

    Kind Regards,

    Niek

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  10. Calculated default values are not filled in OnePlace

    As far as I can tell, calculated default values are not used at all in OnePlace. When I create a new document set or item in Sharepoint the calculated defaults are filled in correctly.

    When I repeat the process through OnePlaceMail or OPDocs the fields are blank. I've tried this with both dates ("=[Today]+30") and text ("=[Me]").

    Is there some setting I can change or is this a limitation of OnePlace?

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  11. Renaming of SharePoint library stops OnePlaceMail from opening it from Outlook for transfer

    I had a couple libraries I had to rename because of a customer name change. Suddenly we couldn't open them anymore for transfer from Outlook OnePlaceMail. Of course they worked in SharePoint as usual but not from outlook.

    When I change the name back, they started to work again.

    SharePoint 2010 and OnePlaceMail 7.0

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  12. Outlook 2013 receives a script error when clicking on a OnePlaceMail folder

    I have Outlook 2013 and i receive a script error when clicking on a OnePlaceMail folder. I've searched the knowledge base which has a resolution for Outlook 2010 users where you need to delete the RSS feeds. I have no RSS fees. Is there a seperate solution for Outlook 2013 users?

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  13. Cannot access a closed stream

    Some users are getting the error 'Cannot access a closed stream' when moving emails to a SharePoint location. We are using SP 2010 and Outlook 2010

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  14. Errors when adding Outlook emails to SharePoint Document Set

    Errors when adding Outlook emails to SharePoint Document Set

    When a user is dragging and dropping emails into a SharePoint Document set the following errors are generated:


    1. Error: Exception of type 'System.OutOfMemoryException' was thrown.

    https://d37wxxhohlp07s.cloudfront.net/s3images/847763/Error1.png?1358993959

    https://d37wxxhohlp07s.cloudfront.net/s3images/847764/Error2.png?1358993973


    1. An unhandled error has occured in the drag/drop operation (Items_ItemAdd event ahndler). Please try the drag/drop operation again.

    https://d37wxxhohlp07s.cloudfront.net/s3images/847768/Error3.png?1358994193

    We have not recently performed any server updates or significant updates to Outlook or OnePlaceMail.

    https://d37wxxhohlp07s.cloudfront.net/s3_images/847771/OnePlaceMail%20Version.png?1358994348

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  15. Uploading File Size Limitation

    Get the following error when sending a 45mb file to SharePoint 2010 from a file share.

    "Error: There was an exception running the extensions specified in the config file. ---> Maximum request length exceeded."

    If the file size is reduced to 30mb or less, the error goes away.

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  17. All OnePlaceLive licences have been allocated

    After a new installation from a PC, OnePlaceMail is working but every 5 minutes there is popup "This operation is restricted due to the following licensing condition:

    All OnePlaceLive licenses have been allocated.". I have removed the credentials for this user that appear in license this list, but the popup still appears.

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  18. Unable to install

    Hi,

    OnePlaceMail is an absolute must have app for SharePoint. The reason I am writing is because my lite version isnrt able to upgrade.

    I get a message stating that either previous version not uninstalled oroutlook is running.

    Checking the registry, I have some CLSID entries.

    Any help appreciated

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  19. "Invalid text value" error when saving email

    We have a user who is getting an error with saving a file. The error is "Invalid text value".


    • This doesn't occur for all emails, some are fine.


    • The email seems to save correctly, even though the error seems to indicate that save has failed.


    • I have tried saving the same email, and have also received the same error.


    The filename of the email is short and doesn't contain any special characters.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1219232/guild-opm-error-11-06-15.png?1433988496

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  20. Right-click and save attatchment to Sharepoint doesn't work anymore

    Tried it on 2 different computers and both have the same issue. Clicking the "Copy attatchment(s) to Sharepoint" as shown in the picture results in nothing happening.

    I can however right click the whole mail and use the same function and then the new windown pops up like it should (where I choose the site on SP I want to save it to etc).

    The issue came up when I re-installed/upgraded my licensed Oneplace solution so it could support Office 2016.

    Running Win 10 and Office 365. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1361520/OneplaceMailthisdoesnotworkanymore.jpg?1455030769

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OnePlaceMail (Desktop)

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